What to do if the coil is iced in my WhisperKool Platinum Split?
If the coil is iced, causing the drain pan to ice and water to overflow in your WhisperKool Wine Cooler, melt the ice with a blow dryer and soak up the water with a towel.
What to do if the drain line does not have a downward slope in my WhisperKool Platinum Split Wine Cooler?
To correct this, fix the drain line so there is a downward slope from the unit to the drain of your WhisperKool Wine Cooler.
What to do if the drain is clogged in my WhisperKool Platinum Split?
If the drain is clogged, preventing water from escaping in your WhisperKool Wine Cooler, disconnect the drain and clear it out. Open the access door and check the drain for blockage.
What to do if the drain line is clogged in my WhisperKool Platinum Split?
If the drain line is clogged or kinked in your WhisperKool Wine Cooler, check the drain line to make sure water can flow freely.
What to do if the Evaporator Unit is not level in my WhisperKool Platinum Split Wine Cooler?
If your WhisperKool Wine Cooler's evaporator unit (fan coil unit) is not level, ensure it is level on the wall to prevent leaking.
What to do if my WhisperKool Platinum Split system is undersized for the cellar?
To address this, order the correct size system for your WhisperKool Wine Cooler.
What to do if there is a poor seal around the door of my WhisperKool Platinum Split?
If there's a poor seal around the door or other areas of your WhisperKool Wine Cooler, ensure there are no air gaps around the door. If the door seal is damaged, replace it.
What to do if the Evaporator Unit is mounted too low in my WhisperKool Platinum Split Wine Cooler?
If the evaporator unit (fan coil unit) in your WhisperKool Wine Cooler is mounted too low in the cellar, relocate the unit so the distance from the ceiling and the top of the unit is no more than 18 inches.
What to do if the controller set point is too high on my WhisperKool Platinum Split Wine Cooler?
If the controller set point is too high on your WhisperKool Wine Cooler, lower the set point.
What to do if the power switch is not on in my WhisperKool Wine Cooler?
To resolve this, turn on the WhisperKool Wine Cooler by pressing the power button on the control.
General| Brand | WhisperKool |
|---|---|
| Model | Platinum Split |
| Category | Wine Cooler |
| Language | English |
Detailed technical specifications for wall-mounted and ducted unit models.
Solutions for frequent problems such as ice formation, power loss, or inadequate cooling.
Details regarding product purchase, installation requirements, and limited warranty coverage terms.
Specific conditions and situations that are not covered under the product's limited warranty.
Outlines end-user obligations for installation, maintenance, and associated costs.
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