Why is transmission interrupted on my Widex Hearing Aid?
If the transmission is interrupted on your Widex Hearing Aid, it could be due to a couple of reasons. First, the TV-Controller battery might be exhausted, so try charging it. Second, the TV-Controller might be out of operating range; try moving within the specified operating range.
What to do if parts of the sound image are missing from my Widex Hearing Aid when transmitting?
If parts of the sound image from the TV/audio source are missing when transmitting, it may be because the monaural/binaural switch on the underside of the TV-Base is not set correctly. Check that the switch is in the correct position.
What causes temporary suspension of communication between Widex Hearing Aids with the message “Partner check”?
A temporary suspension of communication between hearing aids with the message “Partner check” may be caused by interference from devices emitting a strong electromagnetic field. Keep at least 15 cm./ ½ foot away from potential sources of interference.
Why does the volume of transmitted sound from my Widex Hearing Aid change when I adjust the sound source volume?
If the volume of transmitted sound changes when you adjust the volume of the sound source, the TV-Base may not be connected to the correct output. Connect the TV-Base to the correct TV/audio output.
What to do if the green diode on my Widex Hearing Aid TV-Controller turns on briefly and then off?
If the green diode on the TV-Controller turns on briefly and then turns off, it could be due to a disconnected jack plug for the TV or audio connection. Connect the jack plug. It may also be because the TV-Base is not connected to the electrical power source, so connect the TV-Base.
What to do if there is no transmitted sound from my Widex Hearing Aid even if the green diode is on?
If there is no transmitted sound even if the green diode is on, first ensure that the TV/audio source is switched on. If the issue persists, check that the sound source and TV-Base are properly connected.
Why is my Widex Hearing Aid TV-Controller transmission interrupted?
The transmission may be interrupted because the TV-Controller battery is exhausted. Charge the TV-Controller. Alternatively, the TV-Controller may be out of operating range, so move within operating range.
How to fix a Widex Hearing Aid TV-Controller that does not work?
If your TV-Controller does not work, the battery may be exhausted, so charge the battery. If that doesn't work, place the TV-Controller in the TV-Base for at least 5 seconds. If the problem persists, the battery may need replacement; in that case, contact your hearing care professional.
General| Charging Time | Approximately 3 hours |
|---|---|
| Battery Type | Rechargeable lithium-ion |
| Wireless Range | 10 meters (approx. 33 feet) |
| Compatibility | Widex hearing aids |
| Audio Streaming | Yes |
| Purpose | Stream audio from TV or audio systems to hearing aids |
| Function | Audio streaming |
| Charging Method | Docking station |
Details the TV-Controller, its keys, and functions for audio transmission.
Explains the TV-Base, its inputs, and switch settings for audio connection.
Describes the meaning of the different LED lights on the controller for status indication.
Instructions on attaching and wearing the controller using the lanyard for convenience.
Describes how to start and stop audio transmission from TV or audio sources.
Details how to adjust the volume and mute the audio output from the TV-DEX.
Explains how to turn off hearing aid microphones during transmission for focused listening.
Lists important safety precautions and warnings for using the device.
Details warnings related to power supply and device usage.
Details the TV-DEX's compliance with electromagnetic emission standards.
Outlines the TV-DEX's performance under various electromagnetic immunity tests.
Provides guidelines for maintaining safe distances from RF equipment.
Lists the specific EMC/EMI standards the TV-DEX adheres to.
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