What to do if there is no transmitted sound from my Widex Remote Control?
If there is no transmitted sound even if the green diode is turned on your Widex Remote Control, check the following: 1. Ensure that the TV/audio source is switched on. 2. Verify that the sound source and TV-Base are properly connected.
How to fix Widex TV-DEX if it doesn't work?
If your Widex Remote Control TV-Controller does not work, it could be due to the following reasons: * The battery is exhausted. If this is the case, charge the battery. * Base has not been selected. If this is the case, place the TV-Controller in the TV-Base for at least 5 seconds.
What to do if my Widex Hearing Aid TV-Controller does not work?
If your Widex Hearing Aid TV-Controller isn't working, the battery might be exhausted, so try charging it. Alternatively, the base might not be selected. In this case, place the TV-Controller in the TV-Base for at least 5 seconds.
What to do if parts of the sound image are missing from the TV/audio source when transmitting with my Widex Hearing Aid?
If parts of the sound image are missing from the TV/audio source when transmitting with your Widex Hearing Aid, the monaural/binaural switch on the underside of the TV-Base might not be set correctly. Check that the switch is in the correct position.
Why does the green diode on my Widex Hearing Aid TV-Controller turn on briefly and then turn off?
If the green diode on your Widex Hearing Aid TV-Controller turns on briefly and then off, the jack plug for the TV or audio connection might not be connected to the TV-Base. Ensure it is properly connected. Also, check that the TV-Base is connected to the electrical mains.
What to do if there is no transmitted sound from my Widex Hearing Aid even if the green diode is turned on?
If you're not getting any transmitted sound from your Widex Hearing Aid even when the green diode is on, check a few things. Ensure that the TV/audio source is switched on. Also, make sure the sound source and TV-Base are properly connected.
Why is transmission interrupted on my Widex Hearing Aid?
If the transmission is interrupted on your Widex Hearing Aid, it could be due to a couple of reasons. First, the TV-Controller battery might be exhausted, so try charging it. Second, the TV-Controller might be out of operating range; try moving within the specified operating range.
What to do if parts of the sound image are missing from my Widex Hearing Aid when transmitting?
If parts of the sound image from the TV/audio source are missing when transmitting, it may be because the monaural/binaural switch on the underside of the TV-Base is not set correctly. Check that the switch is in the correct position.
What causes temporary suspension of communication between Widex Hearing Aids with the message “Partner check”?
A temporary suspension of communication between hearing aids with the message “Partner check” may be caused by interference from devices emitting a strong electromagnetic field. Keep at least 15 cm./ ½ foot away from potential sources of interference.
Why does the volume of transmitted sound from my Widex Hearing Aid change when I adjust the sound source volume?
If the volume of transmitted sound changes when you adjust the volume of the sound source, the TV-Base may not be connected to the correct output. Connect the TV-Base to the correct TV/audio output.
Details the TV-Controller, its keys, and functions for audio transmission.
Explains the TV-Base, its inputs, and switch settings for audio connection.
Describes the meaning of the different LED lights on the controller for status indication.
Instructions on attaching and wearing the controller using the lanyard for convenience.
Describes how to start and stop audio transmission from TV or audio sources.
Details how to adjust the volume and mute the audio output from the TV-DEX.
Explains how to turn off hearing aid microphones during transmission for focused listening.
Lists important safety precautions and warnings for using the device.
Details warnings related to power supply and device usage.
Details the TV-DEX's compliance with electromagnetic emission standards.
Outlines the TV-DEX's performance under various electromagnetic immunity tests.
Provides guidelines for maintaining safe distances from RF equipment.
Lists the specific EMC/EMI standards the TV-DEX adheres to.
General| Charging Time | Approximately 3 hours |
|---|---|
| Battery Type | Rechargeable lithium-ion |
| Wireless Range | 10 meters (approx. 33 feet) |
| Compatibility | Widex hearing aids |
| Audio Streaming | Yes |
| Purpose | Stream audio from TV or audio systems to hearing aids |
| Function | Audio streaming |
| Charging Method | Docking station |
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