Wilo PLAVIS 015-C-2G - Page 27

27WILO SE 05/2017
EN
10. Faults, causes and remedies
Faults Causes Remedies
The product will not start Power supply cut off Check that the mains plug is correctly
attached to the power supply.
Check the supply voltage.
Clogged probes Clean the probes
Damaged power cable Return to customer service
The product will not drain Inlet pipe for condensate is blocked Clean the inlet pipe
Drainage pipe blocked Clean the drainage pipe
Drainage pipe pinched or damaged Reinforce the drainage pipe or replace it
The non-return valve does not open The bending radius of the piping must be
at least 60 mm
The product starts too often The non-return valve does not close Clean the non-return valve
Condensatevolumeowistoohigh Contact customer service
The product is tilted too far Check the level
The alarm is activated The condensate has not been drained See if the product does not start/does
not drain
Positioning error or incorrect switch
position of normally closed or normally
open contact
Check whether the switch position cor-
responds with the desired function of the
contact: Normally closed contact (NC) or
normally open contact (NO)
Alarm switch is defective or damaged Contact customer service
11. Spare parts
Spare parts must be ordered via a local specialist
retailer and/or Wilo Customer Service.
To avoid queries and incorrect orders, all data on
the rating plate should be submitted with each
order.
12. Disposal
Information on the collection of used electrical
and electronic products
Proper disposal and appropriate recycling of this
product prevents damage to the environment
and dangers to your personal health.
NOTICE: Disposal in domestic waste is forbid-
den !
In the European Union, this symbol can appear
on the product, the packaging or the accompa-
nying documentation. It means that the electrical
and electronic products in question must not be
dis- posed of along with domestic waste.
To ensure proper handling, recycling and disposal
of the used products in question, please note the
following points:
• Only hand over these products at designated,
certiedcollectingpoints.
• Observe the locally applicable regulations!
Please consult your local municipality, the near-
est waste disposal site, or the dealer who sold
the product to you for information on proper
disposal. For further information on recycling, go
to www.wilo-recycling.com.
Subject to change without prior notice
English