Windcave Move 5000 - Refund; Settlement Inquiry

Refund
1. Open the Transaction Menu by pressing the
Menu key on the Move 5000.
2. From the options available select the Refund
option.
3. When prompted enter the amount you would
like to refund. The amount will be displayed on the
screen of the terminal, if correct press the Enter key.
4. When prompted swipe your Merchant Refund
Card then enter your merchant PIN.
5. Pass the terminal to the cardholder to present
their card and enter any card verication method i.e.
PIN.
6. Once complete the terminal will display the
transaction result and a cardholder receipt will be
printed also indicating the result of the transaction.
7. When prompted press Yes if you would like a
merchant copy of the receipt.
Settlement Inquiry
1. Open the Transaction Menu by
pressing the Menu key on the
Move 5000.
2. From the options available select
the Settlement Inquiry option.
3. Enter the date you would like the
settlement inquiry for, by default this
will be set to the current date.
4. Press the Enter key and a settlement summary for
the date requested will be printed.
5. The Move 5000 will return to its idle screen.