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Need help?Do you have a question about the Windcave Move 5000 and is the answer not in the manual?
Instructions for connecting the terminal to a power source via the base station.
Steps to connect the terminal's base station to a modem or router using an Ethernet cable.
Guide to configure the terminal to connect to a WiFi network using specific menu options.
Process for logging into the terminal to begin transactions, including screen prompts.
Step-by-step guide for processing a purchase transaction using the terminal and card.
Instructions on how to process a refund transaction, including amount entry and card verification.
Steps to retrieve a settlement summary for a specific date from the terminal.
Guide on how to replace the thermal receipt paper roll in the terminal's tray.
Procedure to restart the terminal by holding specific keys for troubleshooting purposes.
Explains timeout errors and provides steps to ensure internet connectivity for transactions.
Information on how the terminal indicates charging status and availability of car chargers.
General| Device Type | Payment Terminal |
|---|---|
| Model | Move 5000 |
| Battery Life | Up to 8 hours |
| Operating System | Telium TETRA |
| Card Reader | EMV, NFC, contactless |
| Connectivity | Wi-Fi, Bluetooth, 4G LTE |
| Battery | Rechargeable lithium-ion |
| Certifications | PCI PTS 5.x certified |
| Payment Methods | Credit/Debit Cards, Contactless, Mobile Payments |
