FREQUENTLY ASKED QUESTIONS
Problem
Check / Actions to take
It vibrates and makes
a lot of noise.
•
Is it running on a slanted or uneven surface?
-
Move the unit to a hard, flat, even area of
the floor.
The power plug and
outlet feel hot.
•
Is the plug securely plugged in?
-
Make sure the plug is properly plugged
into the outlet.
There is a
strange smell.
•
Is it being used in a place with a lot of
smoke, dust, or odours?
-
Clean the air intakes on either side and
clean the pre-filter.
-
Clean or change the filter.
The fan
strength is weak.
The unit is not
purifying the air.
•
Is the Check Filter indicator light on?
-
Change the filters as required.
The display
panel is dim.
•
Is the Light Sensor blocked by debris?
-
When Auto Mode is on, Sleep Mode
is automatically activated when the Light
Sensor detects that the room is dark.
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