General Information
EElleeccttrriicc CCooookkttooppss
1-3
Section 5 -Troubleshooting Guide (Continued)
Possible Error Codes......................................................... 5-6
Troubleshooting Guide....................................................... 5-7
Troubleshooting Guide Table of Contents...................... 5-7
A.Glass Top Assembly................................................... 5-8
Discoloration........................................................ 5-8
Cracks/Chips......................................................... 5-8
B. LED’s On Keypad DO NOT
Illuminate and the
Surface Unit DOES NOT
Heat.................................. 5-8
C. LED’s On Keypad DO NOT
Illuminate and the
Surface Unit DOES
Heat........................................... 5-8
D. LED’s On Keypad DO
Illuminate and Surface Unit(s)
DO NOT
Heat............................................................. 5-8
E. Surface Units DOES NOT
Heat But
Control Display Works................................................ 5-8
F. Hot Surface Indicator Light DOES NOT
Light Up...... 5-8
G. Hot Surface Indicator Light Stays On......................... 5-8
H. Cooling Fan DOES NOT
Come On............................ 5-9
I. Cooling Fan DOES NOT
Shut Off.............................. 5-9
J. Heating Elements DO NOT Heat Properly................. 5-9
K. Heating Elements Cycle Off when set to Full Power. 5-9
L. Some Keypads Respond and Some Keypads
DO NOT Respond...................................................... 5-9
M. Some Display Sections Work and Some
Display Sections DO NOT.......................................... 5-9
N. NO
Tone when Pressing Keypads............................. 5-9
O. Error Code 1 Ambient Temperature High................... 5-9
P. Error Code 2 Heatsink Teperature High.......................5-9
Q. Error Code 3 Ambient and Heatsink
Temperature High....................................................... 5-9
R. Error Code 4 Ambient Thermistor Open.................... 5-9
S. Error Code 5 Heatsink Thermistor Open................... 5-10
T. Error Code 6 Sensor Short......................................... 5-10
U. Error Code 7 Element Supervisor Fail....................... 5-10
V. Error Code 8 Glass-touch Keypad Fail...................... 5-10
W. Error Code 9 Off Key Error........................................ 5-10
Section 6 - T
echnical Data
Wattage / Ohm Data Chart................................................ 6-2
Power Percentage by Number of LEDs Illuminated......... 6-2
Surface Unit Ring Diameter Chart.................................... 6-2
Section 7 - W
iring Diagrams
15” Electric Cooktop Wiring Diagram................................ 7-2
30” Electric Cooktop Wiring Diagram................................ 7-3
36” Electric Cooktop Wiring Diagram................................ 7-4
Section 8 - Parts Lists and Eploded Views
CT15E Parts Lis................................................................ 8-2
CT15E Exploded View...................................................... 8-3
CT30E Parts List............................................................... 8-4
CT30E Exploded View...................................................... 8-5
CT36E Parts Lis................................................................ 8-6
CT36E Exploded View...................................................... 8-7
CT30EU Parts List............................................................ 8-8
CT30EU Exploded View................................................... 8-9
CT36EU Parts List............................................................ 8-10
CT36EU Exploded View................................................... 8-11
TABLE OF CONTENTS
Page #
Page #
Section 1 - General Information
Introduction......................................................................... 1-2
Important Safety Information.............................................. 1-2
Technical Assistance...........................................................1-2
Table of Contents................................................................ 1-3
Warranty Information.......................................................... 1-4
Serial Tag Location............................................................. 1-4
Model Number Key.. .......................................................... 1-5
Model Configurations.......................................................... 1-6
Model Features................................................................... 1-7
Section 2 - Inst
allation Information
Electrical Requirements...................................................... 2-2
Maximum Connected Load................................................. 2-2
Pre-Installation Specifications........................................... 2-3
Countertop Location........................................................ 2-3
Overhead Cabinet Dimensions....................................... 2-3
Installation of Multiple Units............................................... 2-3
Installation Dimensions....................................................... 2-4
Area Requirements......................................................... 2-4
Installation Procedures....................................................... 2-5
CT30EU Flushmount Installation Dimensions.....................2-6
CT36EU Flushmount Installation Dimensions.....................2-7
Filler Strip Installation Procedure....................................... 2-8
Support Kit for DownDraft Installation Procedure.............. 2-9
Section 3 - Operation Information
Control Operation............................................................... 3-2
Residual Heat Indicators.....................................................3-2
Modes of Operation............................................................ 3-2
Lock Mode....................................................................... 3-2
Idle Mode......................................................................... 3-2
Single Element Operation................................................3-3
Dual Element Operation.................................................. 3-3
Triple Element Operation................................................. 3-3
Universal OFF Key.......................................................... 3-3
Cookware Selection............................................................ 3-4
Section 4 - Component
Access and Removal
Warnings and Cautions...................................................... 4-2
Flushmount Installation Removal........................................4-3
Glass Top........................................................................... 4-4
Control Board..................................................................... 4-4
Surface Units...................................................................... 4-4
Inner Burner Box................................................................ 4-4
Power Board ...................................................................... 4-5
Terminal Block.................................................................... 4-5
Transverse Blower.............................................................. 4-5
Section 5 -T
roubleshooting Guide
Mode 4 Checking the Ambient Temperature of
Thermistor on Power Board............................................ 5-2
Mode 5 Checking Heat Sink Thermistor
on Power Board ............................................................. 5-3
Mode 6 Checking the Lid Switch on the Cover.............. 5-3
Mode 7 Last Error Code Recorded to Eeprom.............. 5-3
Mode 8-14 Preceding Error Code Recorded to Eeprom..5-3
Mode 15 Checking Software Version........................... 5-3
Interpreting Hex Decimal Code......................................... 5-4
Temperature °C / Hex Decimal Chart............................... 5-5
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