19
FAQs
Red Light
OFF
Green Light Product State
OFF Always on Network is connected
Flashes slowly
(Once a second)
Configurable status
OFF Connecting to the network
Flashes quickly
(Twice a second)
Flashes slowly
No food in the grain bucket or the food is
blocked
OFF
Q: When pressing the "Toss a treat" button, the dog food or
snack is tossed two or three times.
A: If the sensor lamp doesn't detect the food, it will toss again,
and may toss up to four times.
Q: APP has displayed the prompt for "Dispense excessive food".
A: The snack outlet is blocked; please remove blockage and clean.
Q: APP has displayed the prompt of "No Food".
A: The equipment doesn’t sense any fodder in the bucket.
Check if the grain bucket has fodder in it; or if the equipment is
exposed to direct sunlight, please move it to a cooler place.
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