7
Provided the system is still calling for heat, the burner will
then operate and commence another start cycle.
Persistent lockout indicates a fault and an engineer should be
called, so do not attempt to repeatedly restart the boiler.
Your Worcester Danesmoor pressure-jet boiler is set to burn
28-second kerosene fuel. Some appliances can be converted to
burn 35-second gas oil. If this conversion has been made your
installer will inform you.
PLEASE NOTE: Danesmoor room-sealed and conventional
low-level discharge appliances MUST NOT be used with 35-sec-
ond gas oil.
Many calls made to our Contact Centre reporting boiler faults
or breakdowns prove to be false alarms, as there is often a simple
explanation for the apparent malfunction.
So, to help you save time and money – not to mention frus-
tration and inconvenience – a quick-reference fault finder is
included on page 8.
If, after checking through the points suggested, there is still a
fault you should call your our Contact Centre. Arrangements will
be made for an engineer to call as soon as possible.
CALL-OUT CHARGES
All of Worcesters’ field service engineers are factory trained.
If you request a visit from an engineer and your boiler has
been installed within the last 24 months, no charge will be made
for parts and/or labour providing:
The appliance was commissioned correctly on installation and
a completed Guarantee Registration card returned to
Worcester.
An appliance fault is found and the appliance has been
installed within the past 24 months, provided that the first
annual service has been carried out on a boiler which is more
than 12 months old. Reasonable evidence of this must
be supplied on request.
FUEL
FAULTS & BREAKDOWNS
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