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Maintenance and troubleshooting
Worcester Wave– 6 720 810 446 (2014/09)
6.3 Troubleshooting
6.3.1 After a power cut
All settings are saved during a power cut. After the connection
is re-established with the Wi-Fi network, the settings will be
synchronised with the external server.
▶ Check the date and time setting
If a connection can not be made with a Wi-Fi network, the date
and time settings can be applied through a direct Wi-Fi
connection with the app. from a smart device. Date and time
are automatically synchronised.
6.3.2 Reset thermostat
If the Worcester Wave no longer works properly, it can be
disconnected briefly from the wall plate and then
re-attached( Fig. 7, page 7).
If this does not solve the problem, with the Wave mounted on
the wall, the reset key ( Fig. 19) can be pressed for a few
seconds to remove the fault. If the fault occurs again, then
contact the your installer or Worcester, Bosch Group Technical
Support team.
Fig. 19 Reset
Fault messages from the boiler are visible on the
display and are sent automatically from the
thermostat to the Worcester Wave app.
Reset!
Using the reset key deletes all personal settings
and the Wi-Fi connection has to be set up again.
6 720 804 655-020.1N
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