Worx WG384E User Manual

21
Cordless Chain Saw EN
TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not operate correctly.
If these do not identify/remedy the problem, contact your service agent. WARNING: Switch off and remove
plug from power source before investigating fault.
Symptom Possible Cause Remedy
Chainsaw fails to
operate
Low battery charge.
Chain brake not in the proper position.
Charge both the battery packs.
Check to see if the chain brake is in
position
. Refer to CHAIN BRAKE for
details.
Chainsaw
operates
intermittently
Over heating
Applying too much pressure while
cutting.
Loose connection.
Internal wiring defective.
On/Off switch defective.
Place the machine in a cool, ventilated
place to cool it down.
Applying relatively less pressure while
cutting.
Contact service agent.
Contact service agent.
Contact service agent.
Dry chain No oil in reservoir.
Vent in oil filler cap clogged.
Oil passage clogged.
Refill oil.
Clean cap.
Clean oil passage outlet.
Kickback Brake/Run
Down Brake
Brake does not stop chain Contact service agent
Chain/chain bar
over-heats.
No oil in reservoir.
Vent in oil filler cap clogged.
Oil passage clogged.
Chain is over tensioned.
Dull chain.
Refill oil.
Clean cap.
Clean oil passage outlet.
Adjust chain tension.
Sharpen chain or replace.
Chainsaw rips,
vibrates, does not
saw properly.
Chain tension too loose.
Dull chain.
Chain worn out.
Chain teeth are facing in the wrong
direction.
Adjust chain tension.
Sharpen chain or replace.
Replace chain.
Reassemble with chain in correct
direction.

Worx WG384E Specifications

General

Brand	Worx
Model	WG384E
Category	Chainsaw
Language	English