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Wurtec S3 - Ending Command Center Calls; Holding Command Center Calls; Calling Other Stations; Answering Station Calls

Wurtec S3
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12
3. Ending Command Center call
a. To end a Command Center call from a station depends on the device being called.
i. S3 Communicators will disconnect automatically when the Command
Center ends the call.
ii. Any other phone on the line – place the phone back on the hook or see
what the manufacturer of that particular phone requires to end a call.
4. Holding Command Center call
a. If you are on a phone that is capable of holding a call, you will need to refer to that
manufacturer’s instructions on how to do so. The Command Center extension that
you are connected to will stay on hold indefinitely until you remove the hold.
5. Calling another station
a. To call another station from a station, you must know the extension that the other
station is connected to.
i. You may call only 1 station at a time from any 1 station.
ii. If a station is already on a call, you will get a busy tone notifying you of this
status.
6. Answering station call
a. Refer to “Answering Command Center call”.
7. Ending a station call
a. Refer to “Ending Command Center call.
8. Calling outside line
a. To connect to an external/outside line, lift the handset off the receiver. When you
hear a dial tone, press 99 to get an outside line, followed by the number you wish
to call.
9. Answering outside line
a. Answering a call from an outside line is much like answering a call from the
Command Center: it depends on what device is being called. Devices that may be
calling are:
i. S3 Communicator - you will not need to do anything at the S3C to answer
this call.
ii. S3 Communicator Master Station - same as standard S3 Communicator,
but you can also lift handset to talk after call has been established.
iii. Any POTS telephone connected to the Command Center can pick up and
have immediate two-way calling.

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