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Wurtec S3 Communicator Master Station - User Manual

Wurtec S3 Communicator Master Station
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S3 Communicato r
MASTER STATION
Use with Part Numbers 11-598-H1A through 11-598-S1A
Version 2.0 October 2008
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Summary

Getting Started

Connection Diagram

Master Station Information

Master Station Capabilities

Details the various functions and communication abilities of the Master Station.

System Capabilities

Explains the operational modes and flexibility of the system with S3C phones.

Using the Master Station

Calling Elevator from the Master Station

Step-by-step guide to initiate a call to an elevator unit from the Master Station.

Calling Outside Line from the Master Station

Instructions on how to use the Master Station as a standard telephone.

Programming S3 C from Master Station

Program from the Master Station

Detailed procedure for remotely programming S3C phones using the Master Station.

Introduction to Programming

Before Programming the Wurtec Master Station

Essential preparation steps and considerations before starting any programming.

Quick Set-Up (Onboard Keypad)

Programming Site Identification Message

Guide to recording a custom message for identifying the elevator location.

Adjusting Onboard Volume

How to control the volume of the programming menu voice prompts.

Quick Set-Up (Onboard Keypad) - Continued

Adjusting Conversation Volume

Instructions for setting the audio volume during calls.

Quick Set-Up (Onboard Keypad) - Continued

Resetting to Factory Defaults

Procedure to revert all settings to their original factory state.

Installation

Line Connection

Steps for physically connecting the telephone line to the device.

Power Requirements

Details the necessary voltage, current, and battery specifications.

Programming Messages (Site ID)

Initial steps for programming the Site ID and local announcements.

Programming (Locally or Remotely)

User Preferences - Announcements On;Off

How to enable or disable car announcements for emergency calls.

Programming (Locally or Remotely) - Advanced Options

User Preferences - Maintenance Announcements On;Off

How to manage announcements for system failures like power or battery.

Talk Time

Setting the duration limit for two-way conversations.

Programming (Locally or Remotely) - Advanced Options

Access Code

Setting a password for remote programming access.

Programming (Locally or Remotely) - Advanced Options

Ring Count

Configuring the number of rings before the phone answers.

Unit Number

Assigning a unique identification number to each phone.

Programming (Locally or Remotely) - Advanced Options

Program Status

Reviewing the current programming settings of the phone.

Calling Into Remote Phone

Reset to Factory Defaults

Steps to revert the phone to its original factory default settings.

Testing the Phone Line

Procedure to verify the functionality of the connected telephone line.

Testing the Phone Line - Continued

Phone Line Volume

Adjusting the audio volume for the telephone line.

Flowchart

Troubleshooting

Keypad Not Working

Troubleshooting steps for when the keypad fails to respond.

Troubleshooting (cont.)

Keypad or Push Button Not Working

Further details on issues with the keypad or physical buttons.

Have a Good Telephone Line but Phone Says “Telephone Line Failure

Addresses the error message despite a seemingly functional phone line.

Phone Does Not Respond to Touch Tone When Calling Remotely

Troubleshooting for remote calls failing to register touch tones.

Phone Connects to Emergency Operator But There is Only Momentary Communication

Explains momentary communication issues with emergency operators.

S3 Communicator Does Not Hang Up After Conversation Ends

Solutions for when the unit fails to disconnect properly after a call.

Troubleshooting (cont.)

Call Into the Phone Remotely But the Phone Doesnt Say Anything

Diagnosing why the remote phone does not respond when called.

Glossary

Immediate Two-Way Conversation

Definition of the feature that bypasses automated messages.

Maintenance Announcements

Explanation of announcements related to system status or failures.

Ring - Down Line

Definition of a specific type of telephone line connection.

Site ID Message

Explanation of the recorded message identifying the location.

Telco

Definition of the term "Telco" in the context of telephone lines.

Glossary (cont.)

Wink Signal

Definition of a momentary voltage drop on a telephone line.

Warranty Policy

DAMAGES DURING SHIPPING

Instructions for handling damaged shipments upon arrival.

RETURN POLICY

Procedure for obtaining return authorization for warranty claims.

WARRANTY

Details the terms and conditions of the product warranty.

Overview

The Wurtec S3 Communicator Master Station is a versatile and multi-functional device designed to facilitate communication within an elevator system and with outside lines. It serves as a central hub for up to eight S3C phones, allowing them to share a single telephone line. The Master Station is capable of both local and remote programming of connected S3C phones, making installation and maintenance efficient, especially for large installations.

Function Description:

The Master Station's primary function is to enable communication between itself and individual S3C elevator phones, or all S3C phones simultaneously. It can also operate as a standard telephone, allowing calls to outside lines. A key feature is its ability to join an already established call initiated by an S3C elevator phone. In the absence of a telephone line, the Master Station can still function as an intercom system, communicating with connected S3C phones. This intercom capability is particularly useful during phone line outages, ensuring that communication within the elevator system remains possible even if emergency calls to outside lines cannot be made. The Master Station can remotely program any connected S3C phone, provided the unit numbers are already programmed into the S3C phones.

Important Technical Specifications:

  • TELCO Voltage: 24-52 VDC
  • TELCO Current: 23 mA
  • External Voltage: 12-24 VAC/DC (Isolated from Earth ground)
  • External Current: 200 mA or Higher
  • Battery Voltage: 9 VDC
  • Battery Type: Rechargeable 150 mAh or higher (for the 9V battery)
  • Telephone Line: Requires an analog telephone line with at least 24VDC for proper operation. Not polarity sensitive.
  • Talk Time: Default is 180 seconds (3 minutes), programmable between 30 and 999 seconds.
  • Ring Count: Default is 1 ring, programmable between 0 and 9 rings.
  • Unit Numbers: Supports up to 8 S3C units sharing a single line, each requiring a unique identification number (1-9). If line sharing, "1" must be used as the first unit number.
  • Site ID Message: Up to 16 seconds in length.

Usage Features:

  • Calling Elevator from Master Station: To initiate a call to an elevator, press the * (VOL UP) key on the Master Station keypad, then enter the unit number of the desired phone (or 0 for all phones). Communication is two-way. To end the call, press TALK/END. Hanging up the handset puts the Master Station into speakerphone mode.
  • Calling Outside Line from Master Station: Press TALK/END on the keypad, then dial the desired number. To end the call, press TALK/END again. Hanging up the handset puts the Master Station into speakerphone mode.
  • Programming S3C from Master Station: Press * (VOL UP) on the Master Station keypad, then enter the unit number of the S3C phone to program (not 0 for all phones). Once communication is established, press 55 to enter programming mode. From there, follow the programming instructions as if calling in remotely. To exit programming, press * (VOL UP) then 0.
  • Programming Site Identification Message: Press the SITE ID MSG button, then 1 to record. After the tone, record the message and press # (VOL DN). To exit, press * (VOL UP) then 0.
  • Adjusting Onboard Volume (Programming Menu Voice): To increase, press TALK/END and * (VOL UP) simultaneously. To decrease, press TALK/END and # (VOL DN) simultaneously.
  • Adjusting Conversation Volume: Ensure a live telephone line is connected. To increase, press TALK/END, then after hearing the dial tone, press TALK/END and * (VOL UP) simultaneously. To decrease, press TALK/END, then after hearing the dial tone, press TALK/END and # (VOL DN) simultaneously.
  • Access Code: Enables password protection for remote programming. Up to eight digits can be entered.
  • Ring Count: Programs the number of rings before the emergency telephone answers an incoming call (0-9).
  • Unit Number: Assigns a unique identification number (1-9) to each S3C phone, essential for line sharing and Master Station use.
  • Program Status: Recites the current settings programmed into the phone, including serial number, model number, version number, programmed phone numbers, announcement settings, talk time, access code, touch tone ID, ring count, and unit number.
  • Immediate Two-Way Conversation: An option that disables the automated message an operator receives during an emergency call, allowing immediate two-way communication.
  • Ring-Down Line: For phone lines that automatically dial a predetermined number when picked up. A * (VOL UP) can be used to add a 2-second pause during programming.

Maintenance Features:

  • Resetting to Factory Defaults: Press * (VOL UP) and # (VOL DN) simultaneously. The phone will prompt to press 1 to reset or 2 to cancel. Pressing 1 will erase all programmed data.
  • Testing the Phone Line: Press TALK/END on the keypad. If a valid line is present, a dial tone will be heard, allowing verification of emergency numbers.
  • Maintenance Announcements: When enabled, voice prompts announce external power failure, battery failure, or telephone line failure in the car. These messages play every 5 minutes (after 30 minutes for telephone line failure) until the issue is fixed.
  • Troubleshooting: The manual provides guidance for common issues such as keypad not working, "Telephone Line Failure" message despite a good line, phone not responding to touch tones remotely, momentary communication with emergency operator, and phone not hanging up after conversation. A helpline number is provided for further assistance.
  • Warranty Policy: Wurtec Inc. offers a one (1) year warranty on manufactured products from the date of installation, covering defects in materials and workmanship under normal use. The warranty does not cover damage from ordinary wear and tear, neglect, misuse, accidents, improper application/installation, alterations, or Acts of God. Defective products must be returned with an RGA number within 15 days of discovery.

Wurtec S3 Communicator Master Station Specifications

General IconGeneral
BrandWurtec
ModelS3 Communicator Master Station
CategoryTelephone
LanguageEnglish