Buy Online! Wurtec.com 23
Glossary (cont.)
“Wink” Signal
A wink signal is a momentary drop in voltage on a telephone line. This signal is something
the phone detects and perceives it as the “hang up” signal. When a conversation is over, one
person will hang up the phone on one end, a wink signal is sent which in turn hangs up the
phone on the other end. This is an automatic process.
Warranty Policy
DAMAGES DURING SHIPPING
Should your package arrive damaged, you must contact the shipping company to place the
claim. We cannot do this for you. Do not ship the material back before the carrier inspects the
shipment or we cannot issue credit.
RETURN POLICY
A return goods authorization (RGA) number must be obtained from the sales department
before returning goods for warranty reasons, repair service, or credit. Items received without
authorization mat be returned at your expense.
WARRANTY
Wurtec Inc., Toledo, Ohio, warrants the manufactured products, to the original purchaser, to
be free from defects, in materials and workmanship, during normal use and services, for a
period of one (1) year after installation, subject to the following conditions:
A. A defective product, shall be returned to Wurtec Inc. identifi ed with our return
authorization number and freight prepaid, within fi fteen (15) days after discovery of
possible defect. Wurtec Inc. reserves the right to request proof of purchase as well as
other proof to document warranty claim.
B. Specifi cally, this warranty does NOT cover products claimed to be defective which
have been damaged or failed de to ordinary wear and tear, neglect caused by lack of
proper maintenance or service, misuse, accidents, improper application or installation,
alterations or Acts of God.
C. Products of other manufacturers, supplied by Wurtec Inc., are covered by that
manufacturers warranty.
Wurtec Inc.’s obligation under this warranty shall be limited to replacing or repairing, at
our option, the parts or product subject to availability, which have been returned to us and
deemed defective. Replaced or repaired parts or products shall be shipped, FOB, our plant.
Any other damages or claims are hereby expressly waived by the purchaser.
This warranty is your assurance of a quality product. Wurtec Inc. is dedicated to customer
satisfaction. You can expect prompt and courteous attention to your service needs from us.
To Next Page
Loading...