Probable Causes Solutions
The paper is moist from humidity. Remove the paper from the tray, and replace it with
new dry paper.
Too much static electricity is present.
• Try a new ream of paper.
• Do not fan transparencies before loading in tray.
Using unsupported paper. Use only Xerox approved paper. For details, refer to
Supported Paper.
Humidity is too high for coated paper. Feed paper one sheet at a time.
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Probable Causes Solutions
Unsupported paper of the wrong size, thickness, or
type.
Use only Xerox-approved paper. For details, see
Supported Paper.
Originals are torn, previously stapled, bent, or folded. Ensure that the originals are not torn, bent, or folded.
If previously stapled, remove all staples and separate
the sheets by fanning them.
The documents loaded in the document feeder
exceed the maximum capacity allowed.
Place fewer documents in the document feeder.
Improperly adjusted document feeder guides. Adjust the paper guides to fit snugly against the
paper loaded in the document feeder.
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Xerox
®
AltaLink
®
B81XX Series Multifunction Printer
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