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Xerox Total Satisfaction Services
®
Giving Customers the Right Advice
Buy your Agreement now — don’t wait until the warranty ends!
• Advance purchase saves money — up to 25% depending on the model type
• “New product” Agreement pricing is available for a limited time only
• Forgetting to purchase a Service Agreement before existing coverage expires results in vulnerability
(the potential for an expensive and inconvenient "time and material" repair)
Why multi-year Agreements are best
• SAVINGS — up to 25%!*
• Protects against future price increases
• Eliminates the administrative hassle of renewing
• Provides long-term insurance against the unexpected
Later may be too late
• If a product is no longer under the original product warranty and is not covered by a Xerox Service Agreement,
it must be in good working order to qualify for coverage
• Waiting for a failure before getting protection doesn’t work
Why Service Agreements are Worth Your Time!
More revenue/profit
• Multiplies your sales effort (with virtually no additional selling effort)
• Boosts your average gross margins
• Brings in ongoing revenue through renewals
• Doesn’t require up-front investment or inventory costs
Stronger account management
• Helps create lasting customer relationships
• Enhances your credibility as a total solutions consultant
• Generates repeat sales of supplies
Extremely satisfied customers
• Produces repeat and referral printer sales for you
• Transforms customer crises into solvable situations
• Ensures security in terms of product care
Other Service Offerings
On-Site Installation
• Service provided by a factory-trained Xerox technician
• Available for purchase through you
For More Information
For a complete, up-to-date listing of services products and prices, visit the Xerox Reseller Web site at
www.xerox.com/office/resellers/ and select “Services.”
* This savings is built into the per-year price of the Extended Service Agreement and is measured against the price of the Annual Service Agreement.
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