USER GUIDE
(TROUBLESHOOTING)
5–11
U
SER
G
UIDE
(T
ROUBLESHOOTING
)
Resolving Hardware Problems
Toner Cartridge
NOTE:Inform the Xerox service representative at the next service
call about the above action since he or she may need to clean up
the dry ink on internal printer/copier components.
Problem Suggested Solutions
– Operator mistakenly
removed the wrong
toner cartridge and
wishes to reinsert it.
– Operator cannot
reinstate a partially full
toner cartridge after it
has been removed.
– Reinstall the toner cartridge using the following procedure:
NOTE:The following procedure may result in dry ink spillage on
the floor. To protect the floor, put a disposable covering or drop
cloth beneath and in front of the printer/copier.
– Reinstall the used and partially full toner cartridge by
pushing in the cartridge until it is fully seated against the
rear stop.
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