Recommended solutionPossible causeFault codeFault Area
Reseat the Drum Cartridge; For
091-324 to 091-327, replace the
Drum Cartridge.
Erase Lamp faults; Drum
Cartridge not set correctly
091-323 to
091-327, 091-
4[00-99] to
091-9[00-99]
Xerographic
Cleaning
Reposition the waste bottle, or-
der a new waste bottle, and re-
place when full.
Waste Toner Bottle Near
Full
091-400
Reseat the Drum Unit (Y);
Switch Drum Units; If problem
persists, replace Drum Unit (Y).
CRUM data is damaged091-920, 091-
924
Reseat the Drum Unit (M);
Switch Drum Units; If problem
persists, replace Drum Unit (M).
CRUM data is damaged091-922, 091-
925
Reseat the Drum Unit (C);
Switch Drum Units; If problem
persists, replace Drum Unit (C).
CRUM data is damaged091-923, 091-
926
Reseat the Drum Unit (K);
Switch Drum Units; If problem
persists, replace Drum Unit (K).
CRUM data is damaged091-915, 091-
916
Power Off / On the press.
If error persists, contact the
Customer Support Center.
Software error092-333Process Control
Power Off / On the press.
If error persists, contact the
Customer Support Center.
Transfer Belt or Roll fault094-312, 094-
318
Transfer
Fault Codes - Oversized High Capacity Feeder (Trays 6 and 7)
The OHCF fault codes below may pertain to a specific tray of the feeder. If you experience
these fault codes frequently, you should follow the procedure on how to replace the
feed rolls (Replacing the Bypass Tray Feed Rolls for the OHCF (Trays 6 and 7) and
Replacing the Feed Rolls for the OHCF (Trays 6 and 7)).
10-15Xerox
®
Versant
®
2100 Press
User Guide
Problem Solving