Xerox WorkCentre 7545 User Manual

Troubleshooting
242 WorkCentre 7500 Series Multifunction Printer
User Guide
Isolating the Problem to the Printer or to the Application
When you are sure that the paper is supported and in good condition, use the following steps to isolate
the problem:
1. From the control panel of the printer, print the pages for Diagnosing Print Quality. For details, see
Printing the Troubleshooting Print Quality Pages on page 241.
 If the pages printed properly, the printer is working properly and the print-quality problem is an
application, print driver, or print server problem.
 If the pages still have print-quality problems, the problem is in the printer.
2. If the pages printed properly, see Troubleshooting Print-Quality Problems in the Application, Print
Driver, or Print Server.
3. If the pages still had print-quality issues, or did not print, see Troubleshooting Print-Quality Problems
in the Printer.
Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print
Server
If the printer is printing properly from the control panel but you still have print-quality problems, the
application, print driver, or print server could be the cause.
To isolate the problem:
1. Print a similar document from another application and look for the same print-quality problems.
 If the document still has the same print-quality problems, it is probably a print driver or print
server problem. If the problem persists, go to step 2.
 If the document printed without print-quality problems, the application is probably the cause.
Restart your printer, restart the application, and print the document again. If the problem
persists, go to step 5. For more information, see Restarting the Printer on page 197.
2. Check the print driver used for the print job.
3. Click Start > Settings > Printers and Faxes.
4. Right-click on the name of the printer.
5. Select Properties from the drop-down list.
 Make sure the model name in the middle of the driver matches the model name of the printer.
 If the names do not match, install the proper print driver for the printer.
6. If the print driver is correct, see Selecting Printing Options on page 59 to set the Print Quality Mode
and Color Correction.
 Set the Print Quality Mode to Standard or Enhanced.
 Set the Color Correction to Automatic Color Correction.
7. If the problem persists, delete then reinstall the print driver.
8. If the problem still persists, make sure that you are not printing through a print server.
Try printing directly to the printer.
If the problem persists, go to www.xerox.com/office/WC75xxsupport for online support information.

Xerox WorkCentre 7545 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Print speed (black, normal quality, A4/US Letter)	45 ppm
Languages support	CZE, DAN, DUT, ENG, ESP, FIN, FRE, GRE, HUN, ITA, NOR, POL, POR, RUM, RUS, SWE, TUR
Scan file formats	JPG, PDF, TIFF, XPS
Dimensions (WxDxH)	1064 x 685 x 1127 mm
Printer management	SNMP, MIB
Networking features	Gigabit Ethernet
All-in-one functions	Copy, Print, Scan
Connectivity technology	Wired
Color all-in-one functions	copy, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	200000 pages per month
Optional functions	Fax
Number of print cartridges	4
Page description languages	HP-GL/2, Microsoft XPS, PCL 5c, PCL 6, PostScript 3, TIFF
Copier resize	25 - 400 %
Maximum number of copies	9999 copies
Time to first copy (black, normal)	6.6 s
Time to first copy (color, normal)	7.8 s
Copy speed (black, normal quality, A4)	45 cpm
Scan to	E-mail, FTP, USB
Input color depth	24 bit
Maximum scan area	A3 (297 x 420) mm
Scan speed (color)	70 ppm
Image formats supported	JPG, TIF
Optical scanning resolution	600 x 600 DPI
Paper input type	Paper tray
Total input capacity	620 sheets
Total output capacity	1120 sheets
Maximum input capacity	5140 sheets
Total number of input trays	2
Auto document feeder (ADF) input capacity	110 sheets
Envelopes sizes	C5, DL
Custom media width	140 - 297 mm
Maximum print size	297 x 420 mm
Custom media length	182 - 432 mm
Paper tray media types	Bond paper, Envelopes, Glossy paper, Plain paper
Paper tray media weight	60 - 256 g/m²
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Display	-
Control type	Touch
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Authentication method	NDS/LDAP/Kerberos/SMB
Internal memory	3072 MB
Internal storage capacity	160 GB
Sound pressure level (printing)	58 dB
Sound pressure level (quiet mode)	18 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	9.1 W
Power consumption (standby)	130 W
Power consumption (PowerSave)	82 W
Power consumption (average operating)	984 W
Operating temperature (T-T)	10 - 28 °C
Operating relative humidity (H-H)	15 - 85 %
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Linux operating systems supported	Fedora 7, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, Solaris 10 U4, Solaris 10 U5, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Sustainability certificates	ENERGY STAR
Certification	FCC, ICES, TUV, CB, GOST, NOM, CE, EAL3