What to do if my Xiaomi Vacuum Cleaner does not charge?
If your Xiaomi Vacuum Cleaner isn't charging, verify that the power cord is securely plugged into both the charging dock and the power outlet. Also, ensure the charging contacts are clean. If they aren't, wipe the charging contacts on both the dock and the vacuum-mop with a dry cloth.
Why Xiaomi Vacuum Cleaner doesn't clean efficiently or leaves dust behind?
If your Xiaomi Vacuum Cleaner isn't cleaning as efficiently as before or is leaving dust behind, check if the dust compartment is full and empty it if necessary. Additionally, inspect the filter, clean it if needed, and check the brushes for any wrapped debris.
What to do if Xiaomi Mi Robot Vacuum-Mop 2 Pro+ Vacuum Cleaner releases no water when mopping?
If no water or very little water comes out of your Xiaomi Vacuum Cleaner when mopping, check if the water tank is filled and the mop is properly installed. Clean the mop regularly.
What to do if my Xiaomi Mi Robot Vacuum-Mop 2 Pro+ Vacuum Cleaner does not turn on?
If your Xiaomi Vacuum Cleaner isn't turning on, it might be due to a low battery, especially if the ambient temperature is below 0°C or above 40°C. Only use the vacuum-mop in environments with a temperature between 0–40°C and charge it before use.
What to do if Xiaomi Vacuum Cleaner asks to clean cliff sensor?
If your Xiaomi Vacuum Cleaner is displaying this message, place it on level ground and reactivate it. This issue occurs when part of the vacuum-mop is off the ground. Clean the cliff sensor to ensure it is not dirty.
What to do if Xiaomi Vacuum Cleaner has incorrect Wi-Fi password?
If the Wi-Fi network user name or password is incorrect, make sure the user name and password used to connect your Xiaomi Vacuum Cleaner to your Wi-Fi network are correct.
What to do if Xiaomi Mi Robot Vacuum-Mop 2 Pro+ bumper is stuck?
If your Xiaomi Vacuum Cleaner isn't working because the collision buffer is stuck, gently tap it to remove any foreign objects. If that doesn't work, move the vacuum-mop to a new area and reactivate it.
How to clean visual navigation sensor on Xiaomi Vacuum Cleaner?
Wipe the visual navigation sensor of your Xiaomi Vacuum Cleaner, then reactivate the vacuum-mop.
How to clean Xiaomi Vacuum Cleaner side brush?
If your Xiaomi Vacuum Cleaner is prompting this, remove the side brush and clean it to remove any foreign objects.
How to clean Xiaomi Mi Robot Vacuum-Mop 2 Pro+ Vacuum Cleaner wheels?
If your Xiaomi Vacuum Cleaner is prompting this, check whether any objects are wrapped around the main wheels. Clean the wheels, then reactivate the vacuum-mop.
Guidelines for safe use of the appliance by children and individuals with reduced capabilities.
Illustrations and names of included accessories for the vacuum-mop.
Identification of buttons, indicators, and their functions on the vacuum-mop.
Details of the dust compartment, filter, water tank, and mop pad attachment.
Identification of various sensors and contact points on the vacuum-mop.
Identification of signaling area, charging contacts, and power port on the charging dock.
Instructions for removing protective strips and films before initial operation.
Steps to place the vacuum-mop on the charging dock and indicators for charging status.
Guide to downloading, installing, and connecting the vacuum-mop to the Mi Home app.
Instructions on how to turn on and start the automatic cleaning cycle.
How to activate and use the spot cleaning mode for concentrated area cleaning.
Explanation of the DND mode and how it affects scheduled cleaning tasks.
Overview of advanced cleaning modes and features available in the Mi Home app.
Step-by-step guide to installing the mop pad, filling the water tank, and starting mopping.
How to add water during cleaning and adjust water flow rate via the app.
Instructions for detaching the mopping assembly after cleaning is completed.
Weekly cleaning and replacement recommendations for the main brush.
Monthly cleaning and replacement guidelines for the side brush.
How to clean cliff sensors, charging contacts, optical, and infrared sensors.
Procedures for removing, cleaning, and drying the dust compartment and filter.
Detailed steps for rinsing and drying the washable filter with clean water.
Instructions for cleaning and drying the mop pad after each use and replacement frequency.
Information on battery performance and charging recommendations for extended periods.
Guidance on cleaning the charging contacts of the charging dock.
Procedure for updating the vacuum-mop's firmware via the mobile application.
How to restart the vacuum-mop or restore it to factory default settings.
Table of common faults, their causes, and step-by-step solutions.
Additional solutions for charging errors, filter issues, and sensor problems.
Answers to frequent user queries regarding operation, charging, and Wi-Fi connectivity.
Further answers to questions about scheduled cleanup, battery consumption, and mopping issues.
Technical details including model, dimensions, battery, connectivity, and power ratings.
General| Suction Power | 3000 Pa |
|---|---|
| Battery Capacity | 5200 mAh |
| Water Tank Capacity | 300 ml |
| Navigation System | LDS Laser Navigation |
| Control | App, Voice Control |
| Weight | 3.7 kg |
| Runtime | Up to 180 minutes |
| Connectivity | Wi-Fi |
| Noise Level | 65 dB |
| Mopping Function | Yes |
| Auto Carpet Detection | Yes |
| Virtual No-go Zones | Yes |
| Features | Auto-recharge |
| Compatible App | Mi Home |
| Voice Control | Google Assistant, Amazon Alexa |
| Charging Time | 4 hours |
To Next Page