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Error 10: Clean or replace the filter
The filter may be obstructed. Clean and replace the filter if you are still unable to
solve the problem.
Error 11: Check whether there are any strong magnetic
fields present and restart the device at a distance
from any virtual walls
The unit has been activated too close to the virtual wall. Move it to a new location
and then activate it.
Troubleshooting
Error 18: There is something wrong with vacuum's
suction fan. Try reseing the system
The suction fan cannot operate normally. Try reseing the system.
Error 19: The power is not coming through the charging
dock. Confirm that the power cord is correctly
plugged in
The charging dock power cord may not be correctly plugged in. Try charging it
again aer confirming that the power cord is correctly inserted.
Note: Reseing the system will resolve some problems
Error 12: There is not enough power. Recharge the device There is not enough power. Recharge the device and then use it.
Error 13: There is a charging error. Try cleaning the
device's charging area
Wipe the unit's charging contacts and charging dock coil with a cloth.
Error 14: There is a baery problem
Error 15: Wipe the wall sensor
Error 16: Place the unit on level ground and then activate it
There is an internal error. Try reseing the system
The unit detects that there is an internal error and it cannot continue operating.
Try reseing the system.
The temperature of the baery is too high or too low. Wait for the temperature
to return to normal and then reuse the device.
The wall sensor has been obstructed by particulates. Wipe the wall sensor.
The unit has detected that it is at an angle on activation. Restart it aer placing
the device on level ground.
Error 17: There is a problem with the side brush module.
Try reseing the system
The side brush module cannot operate normally. Try reseing the system.