Xtreme XR1255 Operation And Safety Manual

XtremeManufacturingProductWarrantyPolicy
XtremeWarrantyStatement  Effective:1/1/2017
6) Allpartsclaimedunderwarrantymustbeheldavailableforreturnandinspectionuponrequestforaperiod
of90daysfromdateofclaimsubmission,itisnecessarythatallpartsareindividuallytaggedormarkedwith
theirpartnumberandthewarrantyclaimnumber.Allpartsreturningshouldbestillinafactorystate,freeof
anyalterationtotheoriginaldesign.Ifthepartsaresubjecttorepairitwillneedtobepreauthorizedbythe
XtremeProductSupportGroupandorWarrantyDepartmentpriortotherepairbeingcompleted.After90
daysallpartsreplacedunderwarrantywhichhavenotbeenreturned,toXtremeManufacturingshouldbe
destroyed.FailuretoproducepartsrequestedbytheWarrantyAdministratorfor inspectionwithinaperiodof
14dayswillresultintheclaimbeingautomaticallyrejectedinfull.Materialsreturnedforwarrantyinspection
musthavethefollowingprocedure:
 Carefullypackagedtopreventadditionaldamageduringshipping
 Drainedofallcontentsandallopenportscappedorplugged
 ShippedinacontainertaggedormarkedwiththeRMAnumber
 ShippedPREPAID(groundserviceonly).Anyitem(s)returnedforwarrantybyanyothermeansmay
berefusedandreturned,unlesspriorapprovalisagreedwithXtreme.
7) AtthedirectionoftheXtremeManufacturingWarrantydepartment,anycomponentpart(s)ofXtreme
Manufacturingproductstobereplacedorrepairedunderthiswarrantyprogrammustbereturnedfreight
prepaidforinspection.AnRMA(Returnsmaterialauthorization)mustberequestedfromXtreme
ManufacturingWarrantydepartment,acopytobeplacedwiththereturningcomponentpart(s).
8) Allwarrantyreplacementpartswillbeshippedfreightprepaid(standardcharges,groundshippingonly)
fromtheXtremeManufacturingPartsdepartment,ServiceDepartmentorfromtheVendortoDealer/SSCor
Customer.Anyothershippingmethodisthecustomerresponsibility.
9) AllwarrantyclaimsaresubjecttoapprovalbyXtreme
ManufacturingServicedepartment.Xtreme
Manufacturingreservestherighttolimitoradjustclaimswithregardtodefectiveparts,laborortraveltime
basedonusualandcustomaryguidelines.
10) Reimbursementpolicy,laborwillbepaidat75%ofpostedhourlyshoprate.Traveltimewillbepaidat$50
perhouruptoamaximumof3hours.XtremeManufacturingwillpay1houroftroubleshootingtime
per
warrantyclaim,unlessexpresslyagreedotherwiseinwritingandinadvancebyXtreme’sWarranty
Department.AnannualratedeclarationmusttobesuppliedtotheXtremeWarrantyadministratorbyJanuary
31
st
andwillbeusedasthereimbursablerateforthatcalendaryear.

Xtreme XR1255 Specifications

General

Brand	Xtreme
Model	XR1255
Category	Forklifts
Language	English