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Trouble Shooting/FAQ
Q1: Which type of memory card can be supported by this
camera?
A1: This camera can support a Class 10 UHS-3 memory
card or above (TF Card), 256GB is the maximum size that
can be supported. It’s recommended to use SAMSUNG and
Sandisk A2 TF card.
Q2: Although you have already inserted the SD card, the
screen prompts “Please insert SD card” .
A2: You need to check whether the SD card is formatted on
the camera in the first instance. If the problem still cannot
be solved, the file system on the SD card may have become
corrupted. Please try changing the SD card to a new UHS-3
SD card with capacity 64-256GB.
Q3: Why the recorded files have not been saved?
A3: You need to make sure the camera is recording and the
SD card is in the correct format for normal recording or
replaced by other SD card that meets the requirements.
Q4: Why I can not operate or turn on the camera
normally?
A4: First ensure that the battery can be charged, whether
fully charged or replaced the backup battery, and then boot
up the operation.
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