6
TO PLACE CALL:
OR
TO PLACE SECOND CALL:
TO ANSWER CALL:
TO SILENCE RINGING CALL:
TO SEND TO VOICEMAIL:
TO ANSWER SECOND CALL:
TO SWITCH BETWEEN CALLS:
TO END CALL:
HOLD:
TO RECONNECT:
MUTE:
CALL PROCESSING
TRANSFER: Connect your call to someone else (with call on line)
Announced
+ Press TRANSFER Softkey(call holds).
+ Enter extension number and press OK key.
+ Press SEND Softkey
Wait for party to answer and announce call.
+ Press TRANSFER Softkey.
+ TO RETURN TO HELD CALL: Press CANCEL Softkey
+ Press RESUME Softkey
Blind
+ Press TRANSFER (call holds).
+ Enter extension number.
+ Press BTRANS Softkey to send call.
Enter Number.
Press SEND Softkey or green OFF HOOK Key, number is called, LEDs are steady green.
Enter Number.
Press SEND Softkey, number is called and the LEDs show a steady green light.
Press HOLD Softkey to place active call on hold.
Press NEW CALL Softkey to place second call.
Hear Ringtone and Press ANSWER Softkey or green OFF HOOK Key.
Press SILENCE Softkey.
Press REJECT Softkey.
Hear Call Waiting alert tone.
Press ANSWER Softkey, first call is place on hold and second call is connected.
Press SWAP Softkey.
Press END CALL Softkey or red ON HOOK Key.
Press HOLD Softkey, LED changes from solid green to flashing green.
Press RESUME Softkey.
Press any MUTE Key LED changes from green to red
Press any MUTE Key again
All active and held calls are displayed on the CALLS Screen.
PLACING AND ANSWERING CALLS
Need support? Connect with us at www.northland.net/support or
Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Training Representative
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