How to reset Yealink IP Phone?
To reset your Yealink IP phone to factory settings: 1. Go to Menu, then Settings, then Advanced Settings (default password: admin). 2. Select Reset Config, then Reset to Factory. 3. Press the Enter soft key. The phone will reset and restart.
Why does my Yealink IP Phone display 'No Service'?
The LCD screen displays 'No Service' when no SIP account registers successfully.
Why can't I receive calls on my Yealink IP Phone?
If you are unable to receive calls on your Yealink IP Phone, several factors could be at play. First, check the SIP registration with your system administrator. Ensure that Do Not Disturb (DND) mode is deactivated. Also, verify that call forwarding is disabled. Finally, check whether the caller's number is in the blacklist directory.
How to upgrade firmware on Yealink IP Phone?
To upgrade the firmware on your Yealink IP phone: 1. Click on Settings, then Upgrade. 2. Click Browse to find the firmware file on your local system. 3. Click Upgrade to start the firmware upgrade process. 4. Click OK to confirm.
How to reboot Yealink IP Phone?
To reboot your Yealink IP phone, navigate to Settings, then Upgrade, and click Reboot.
What to do if my Yealink IP Phone displays 'Network unavailable'?
If your Yealink IP Phone displays 'Network unavailable', ensure the Ethernet cable is securely plugged into the Internet port on the phone and that it's not loose. Additionally, verify that the switch or hub in your network is operational.
What to do if the LCD screen on my Yealink IP Phone is blank?
If the LCD screen on your Yealink IP Phone is blank: * Ensure the phone is properly plugged into a functional AC outlet. * Make sure the phone is plugged into a socket controlled by a switch that is turned on. * If using a power strip, try plugging the phone directly into a wall outlet. * If your CP860 IP conference phone is powered by PoE, ensure you are using a PoE-compliant switch or hub.
Why doesn't the Yealink IP Phone display the correct time and date?
If your Yealink IP Phone doesn’t display the correct time and date, first check if the phone is configured to automatically obtain the time and date from the SNTP server. If it fails to connect, you may need to configure the time and date manually.
Why can’t I record calls on my Yealink IP Phone?
If you can’t record calls on your Yealink IP Phone, ensure that a USB flash drive is inserted into the USB port. Verify that the USB flash drive is compatible with the phone and that it has enough free space (more than 2 minutes).
General| Speakerphone | Yes |
|---|---|
| Voice codecs | G.711, G.722, G.729ab, iLBC |
| Handset type | - |
| Product type | IP Phone |
| Product color | Black |
| Display resolution | 192 x 64 pixels |
| Lines quantity | - lines |
| Phonebook capacity | 1000 entries |
| Number of VoIP accounts | 1 |
| Networking standards | IEEE 802.1x, IEEE 802.3af |
| Supported network protocols | IPv4/IPv6 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| AC adapter input voltage | 100 - 240 V |
| AC adapter output current | 2 A |
| AC adapter output voltage | 5 V |
| Number of handles included | - pc(s) |
| Storage temperature (T-T) | 10 - 50 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
Weight and Dimensions| Depth | 260 mm |
|---|---|
| Width | 320 mm |
| Height | 52 mm |
Details compliance with ICES-003 rules and troubleshooting for interference.
Lists the topics covered in the user guide, chapter by chapter.
Describes updates made to the guide for different release versions.
Details the primary hardware components of the CP860 IP conference phone and their functions.
Explains the meaning of icons displayed on the phone's LCD screen.
Describes the status indicated by LED lights on the phone and expansion microphone.
Explains the two methods for configuring the phone: phone UI and web UI.
Lists all items included in the CP860 IP conference phone package.
Provides step-by-step instructions for installing the phone, including network and power connections.
Details how to connect the phone to the network and power supply using AC or PoE.
Outlines the initial setup process for the phone upon first power-on or reset.
Covers basic phone configurations like power saving, contrast, language, and time/date settings.
Details how to adjust volume and select ring tones for incoming calls.
Guides users on managing contacts, including adding, editing, and deleting entries in directories.
Covers fundamental call operations like placing, answering, and ending calls.
Provides detailed steps for initiating calls using various methods, including multiple calls.
Explains how to record calls and conferences using a USB flash drive.
Describes how to use the intercom feature for quick communication within an office.
Covers broadcasting announcements to specific groups via multicast streams.
Explains how to configure music playback for calls placed on hold.
Details the steps to configure the phone to use PSTN boxes for calls.
Covers fundamental call operations applicable to PSTN accounts.
Covers basic phone configurations like power saving, contrast, language, and time/date settings.
Details the power saving feature to conserve energy by turning off the backlight when idle.
Details the process of registering a single SIP account on the phone.
Explains how to set up and manage three-way and multi-party local conference calls.
Details configuring call park using Feature Access Codes.
Details configuring call park using blind transfer to a parking lot.
Guides on enabling and configuring codes for picking up specific ringing calls.
Explains how to record calls and conferences using a USB flash drive.
Describes how to use the intercom feature for quick communication within an office.
Covers broadcasting announcements to specific groups via multicast streams.
Explains how to configure music playback for calls placed on hold.
Guides on configuring programmable keys for making intercom calls to remote extensions.
Explains how to configure keys for sending multicast paging audio streams.
Guides on placing and managing calls on a shared line using SCA.
Describes how to place an active call on hold using the Hold soft key.
Explains how to resume a call that was previously placed on hold.
Covers sending and receiving text messages (SMS) on the IP phone.
Information on contacting the reseller for service agreement details.
Outlines Yealink's liability limitations regarding product sales and usage.
Provides essential safety precautions and general requirements for device installation and operation.
Lists various time zones and their corresponding geographical locations.
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