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Yealink Teams CP965 User Manual

Yealink Teams CP965
75 pages
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Yealink Teams Edition User Guide

Table of Contents

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Yealink Teams CP965 Specifications

General IconGeneral
Operating SystemAndroid 9.0
Resolution1024 x 600
MicrophoneBuilt-in 12-microphone array
ConnectivityWi-Fi, Bluetooth, Ethernet
Audio FeaturesAcoustic Echo Cancellation
PowerPower over Ethernet (PoE)
PortsUSB, Ethernet, 3.5mm audio
Teams FeaturesCertified for Microsoft Teams
Voice CodecsG.722, G.711
CompatibilityMicrosoft Teams

Summary

About This Guide

Related Documentations

Lists other documents available for the Yealink CP965 phone.

Getting Started

Hardware Overview

Describes the physical components and ports of the CP965 phone.

Navigating the Interface

Guides on navigating different screens like Home, Calls, Calendar, Voicemail, and People.

Data Input Methods

Covers methods for inputting data using the on-screen keyboard and dial pad.

Account Management and Security

Signing into Microsoft Teams

Details on signing into Microsoft Teams using the device or web sign-in.

Phone Lock Features

Instructions for securing the phone with a PIN to prevent unauthorized access.

Common Area and Guest User Modes

Explains shared use (CAP) and temporary access (Guest User) configurations.

Presence and Contacts

Changing Your Presence Status

How to update your availability status (e.g., Available, Busy, DND) on the phone.

Managing Contacts and Groups

Steps for creating, editing, deleting groups, and managing contacts.

Favorites Management

How to add and remove frequently used contacts from the Favorites list.

Delegate and Call Management

Managing Delegates

Process for designating another user to manage calls on your behalf.

Boss/Admin Delegate Features

Functionality for delegates to make calls for the boss and view call status.

Operating Calls

Various methods for initiating, answering, muting, holding, transferring, and forwarding calls.

Conference Calls

Initiating Conference Calls

Methods to start conference calls, including Meet Now and inviting contacts.

Managing Conference Participants

Options for controlling participants during a conference call.

Call Features in Conferences

Using features like recording, live captions, raising hand, and leaving conferences.

Teams Meeting Scheduling

Scheduling and Joining Meetings

Guide to creating, joining, and responding to meetings via the phone.

Managing Scheduled Meetings

Processes for canceling, editing, and deleting scheduled meetings.

Voicemail Management

Using the Voicemail

How to listen to, play back, and delete voice messages.

Device Settings and Configuration

Display and Personalization

Settings for theme, language, time/date, and screen savers.

Connectivity and Audio

Managing Bluetooth devices and wireless network connections.

Accessibility and Ringtones

Features for vision impairment and customizing call ringtones.

Optional Accessories and Modes

Optional Accessories

Information about an optional wireless microphone accessory.

Hybrid Mode Features

Settings and usage for hybrid mode, including paging.

USB Audio Mode

How the phone functions as a USB audio device when connected to a PC.

System Information and Maintenance

Microsoft Teams Information

Accessing device info, company portal, and sending feedback.

Device Maintenance

Procedures for rebooting, viewing status, and resetting the device.

Troubleshooting Common Issues

Screen and Network Problems

Solutions for blank screens and network unavailability.

Call and Handset Issues

Troubleshooting steps for call reception and handset functionality.

Time, MAC, and IP Address

Resolving time/date errors and finding MAC/IP addresses.

Skype for Business Edition

Steps to switch to the Skype for Business edition of the phone.

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