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Ariel GonzalezSep 8, 2025
Why can't I hear the ring tone on my Yealink Conference System?
- SsmithjosephSep 8, 2025
If you cannot hear the ring tone when receiving a call on your Yealink Conference System, adjust the volume.
Why can't I hear the ring tone on my Yealink Conference System?
If you cannot hear the ring tone when receiving a call on your Yealink Conference System, adjust the volume.
Why do I fail to call far site on my Yealink Conference System?
If you fail to call the far site using your Yealink Conference System, the far site may have enabled Do Not Disturb (DND) mode. Contact the far site and ask them to disable DND.
Why can't I adjust the camera on my Yealink Conference System?
If you cannot adjust the camera angle and focus on your Yealink Conference System, select the local image using your remote control before attempting to adjust the camera. Ensure the system is idle or during a call, and check the remote control.
Why does the far site see a black screen when I share content on my Yealink Conference System?
If the far site displays a black screen when you share content on your Yealink Conference System, configure the network address adapter to send content to the actual public IP address. You can do this in the web user interface under Setting > Call Features > Outbound Call Settings. Select the desired value from the drop-down menu of Network Address Adapter: Disabled, IP Adapter, Port Adapter, or IP & Port Adapter.
General| Aspect ratio | 16:10 |
|---|---|
| Display diagonal | 8 \ |
| Display resolution | 1280 x 800 pixels |
| Touchscreen technology | Capacitive |
| Built-in speaker(s) | No |
| Ethernet LAN | Yes |
| Mounting type | Wall/Tabletop |
| Product color | Black, Grey |
| RJ-45 ports quantity | 1 |
| Cables included | LAN (RJ-45) |
| Power source type | DC |
| Power consumption (typical) | 7 W |
Weight and Dimensions| Depth | 100 mm |
|---|---|
| Width | 202 mm |
| Height | 151 mm |
Step-by-step guide for assembling the CTP18 unit.
Direct connection method for VCS and MeetingEye endpoints.
Wired LAN connection method for VCS/MeetingEye/MeetingBar endpoints.
Instructions for pairing the CTP18 with endpoints based on version.
Wireless connection method for VCS and MeetingEye endpoints.
Instructions for placing and adjusting the CTP18 on a table.
Step-by-step guide for wall mounting the CTP18.
General guidelines for safe installation, storage, and operation.
Recommendations for placing the device in a suitable environment.
Guidelines for safe operation, power supply, and handling.
Instructions for safely cleaning the device.
Common issues and solutions for the CTP18 device.
