Table of Contents
ix
Advanced Phone Features ..................................................... 91
Busy Lamp Field (BLF) ....................................................................................................... 91
BLF List ................................................................................................................................. 94
Shared Line ......................................................................................................................... 96
Call Recording .................................................................................................................... 97
Hot Desking ........................................................................................................................ 99
Intercom ............................................................................................................................ 101
Outgoing Intercom Calls .............................................................................................. 101
Incoming Intercom Calls .............................................................................................. 102
Automatic Call Distribution (ACD).................................................................................. 103
Messages .......................................................................................................................... 105
Short Message Service (SMS) .................................................................................... 105
Voice Mail ...................................................................................................................... 107
Message Waiting Indicator (MWI) ............................................................................. 109
Troubleshooting .....................................................................111
Regulatory Notices ................................................................117
Service Agreements ........................................................................................................ 117
Limitations of Liability ...................................................................................................... 117
Safety Instructions ............................................................................................................ 117
Appendix A - Time Zones ......................................................119
Index ......................................................................................121