Table of Contents
xv
Network Conference ...................................................................................................... 96
Call Park .............................................................................................................................. 98
Call Pickup .......................................................................................................................... 99
Anonymous Call ............................................................................................................... 102
Anonymous Call Rejection .............................................................................................. 103
Advanced Phone Features ....................................................105
Busy Lamp Field (BLF) ..................................................................................................... 105
BLF List ............................................................................................................................... 107
Call Recording .................................................................................................................. 109
Hot Desking ...................................................................................................................... 111
Intercom ............................................................................................................................ 112
Outgoing Intercom Calls .............................................................................................. 112
Incoming Intercom Calls .............................................................................................. 113
Using Intercom .............................................................................................................. 114
Multicast Paging ............................................................................................................... 114
Sending RTP Stream ..................................................................................................... 115
Receiving RTP Stream ................................................................................................... 117
Using Multicast Paging ................................................................................................. 118
Music on Hold ................................................................................................................... 119
Automatic Call Distribution (ACD).................................................................................. 121
Shared Call Appearance (SCA) .................................................................................... 122
Configuring SCA Feature on the IP Phone ................................................................. 123
Using SCA Feature on the IP Phone ............................................................................ 130
Bridged Line Appearance (BLA) .................................................................................... 136
Configuring BLA Feature on the IP Phone .................................................................. 137
Using BLA Feature on the IP Phone ............................................................................. 140
Messages .......................................................................................................................... 142
Short Message Service (SMS) .................................................................................... 142
Voice Mail ...................................................................................................................... 144
Message Waiting Indicator (MWI) ............................................................................. 145
Troubleshooting .....................................................................149
General Issues .................................................................................................................. 149
Display Issues ................................................................................................................... 149
Password Issues ................................................................................................................ 150
Call Issues ......................................................................................................................... 151
Headset & Handset Issues .............................................................................................. 151
Audio Issues ...................................................................................................................... 151
Log Issues .......................................................................................................................... 153
Reboot & Upgrade & Reset Issues .................................................................................. 156
Regulatory Notices ................................................................159
To Next Page
Loading...
