CONTENTS
INTRODUCTION 1
Models ...........................................2
Conventions ........................................3
Unpacking the Printer ...................................3
Preparing a Static-Safe Work Area .............................3
Environmental and Shock Protection ............................4
CLEANING AND MAINTENANCE 5
General Cleaning ......................................5
Cleaning the Media Path ..................................6
Print Head Considerations .................................7
Media Path Considerations .................................7
Cleaning Card Considerations ...............................8
Platen Considerations ...................................8
Lubrication .........................................8
Before Loading Media ...................................9
TROUBLESHOOTING GUIDE 11
Print Head Wear .....................................14
REQUIRED TOOLS 15
PARTS FOR WIDE PRINTERS 17
Latch Replacement - LP..................................19
Top Cover Replacement - LP ...............................20
Print Head Replacement - LP ...............................22
Packing Materials Replacement ..............................24
Feet Replacement ....................................25
Front Bezel Replacement .................................26
Front/Cutter Bezel Replacement ..............................27
Platen Replacement ....................................28
Bottom Case (Base Housing) Replacement ........................29
Motor Replacement ....................................30
Black Line and Bottom Gap Sensors Replacement ....................31
Head-Up Sensor Replacement ..............................32
Main Print Circuit Board Assembly Replacement .....................33
Dispenser Bezel Replacement ...............................34
Latch Replacement - TLP .................................35
Cover Support Replacement - TLP ............................36
Hinge Replacement - TLP ................................37
Upper Case (Top Cover) Replacement - TLP ......................38
Ribbon Carriage Replacement - TLP ...........................39
Feed Button/LED and Top Gap Sensor Replacement - TLP ...............40
Ribbon Motion Sensor Replacement - TLP ........................42
980358-001 Rev. B vii
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