Troubleshooting
Printer Status Indicator
38
61207L-002 B HC100 User Guide 11/15/10
Flashing Orange A media error occurred. See Media Status Indicator
on page 34.
The printer’s upper cover is open. Make sure that the upper cover is
closed and latched. If the problem
persists, contact technical support
(see Contacts on page 11).
Rotating Orange A wristband was waiting to be
removed when the printer tried to
eject the media cartridge.
Tear off the wristband that is
hanging outside the printer before
trying again to eject the media
cartridge.
Steady Orange, 2 Blinks Off The printer is paused because one
of the following conditions exists:
• The printer encountered an
error while downloading a
wristband format, a graphic, a
font, or a bitmap.
• The printer is out of memory.
Press
PAUSE/FEED to resume
printing.
Flashing Yellow then Orange
PAUSE/FEED was pressed and
held during printer power up. The
printer can initiate forced
download mode.
Release
PAUSE/FEED during the
3 seconds that these lights flash to
enter forced download mode. If
you hold
PAUSE/FEED longer
than 3 seconds,
the printer boots
up normally.
Table 6 • Lights and Light Sequences for Alert and Error Conditions (Continued)
Light or Light Sequence Meaning Action Required
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