Zebra HC100 - Cleaning the Smart Card Contacts and Media Cartridge Sensor Pins

Routine Maintenance
Cleaning the Smart Card Contacts and the Media Cartridge Sensor Pins
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61207L-002 B HC100 User Guide 11/15/10
Cleaning the Smart Card Contacts
and the Media Cartridge Sensor Pins
After every five media cartridges, clean the media cartridge sensor pins to ensure that they
make good contact with the smart card contacts on the media cartridge. If the printer will not
detect a media cartridge, cleaning the media cartridge sensor pins and the smart card contacts
on the cartridge may correct the problem. Use the swab from a Preventive Maintenance Kit
(part number 47362) or a clean swab dipped in a solution of isopropyl alcohol (minimum 90%)
and deionized water (maximum 10%).
To clean the smart card contacts and the media cartridge sensor pins, complete
these steps:
1. Press the Eject button, and remove the media cartridge from the printer.
2. Turn off (O) the printer power.
3. Disconnect the low-power D/C cord from the D/C power connector on the back of the
printer.
4. Using the swab from the Preventive Maintenance Kit or a swab dipped in the alcohol
solution, clean the gold smart card contacts on the back of the media cartridge. Allow the
solution to evaporate.
Caution • Remove all rings, watches, hanging necklaces, identification badges, or other
metallic objects that could touch the printhead or drop into the media cartridge slot.
Caution • Before proceeding, discharge any built-up static electricity by touching the
printer’s metal back plate near its power switch or by using an anti-static wriststrap and
mat.