Page 8 of 16 Zip Hydroboil Plus - Installation & Operating Instructions - 86584UK - May 2012 v1.00
Problem Solving
Sympton Possible Cause Solution
Fails to dispense water.
Water isolating valve turned off.
Blocked filter, blocked meter tube,
blocked strainer, jammed ball valve
assy, airlock in transfer tube.
Check water supply valve.
Contact Zip authorised agent.
Water not boiling.
No power.
Faulty PCB, faulty NTC, faulty element,
faulty cutout.
Check power supply.
Contact Zip authorised agent.
Runs out of boiling water and fails to
refill.
Outlet tap drips.
Overflow from vent.
Excessive steam from vent.
Power “on” but no heat.
Overload repeatedly tripping with
excessive steam.
Overload repeatedly tripping without
excessive steam.
Internal adjustment. Contact Zip authorised agent.
Warning: this appliance must be earthed.
Following remedial service the earthing continuity of the heater must be
checked by a qualified technician using an appliance tester, or continuity tester
of accuracy Class 5 or better. Class 5 denotes an accuracy of 5% full scale
deflection.
1. Isolate power supply.
2. Set meter to 0 ohm with leads connected together.
3. Connect one test lead to the earth pin on the three pin plug.
4. Connect the other test lead to a bare patch of metal (preferably on the edge)
of the top of the cover, then to the front cover of the unit.
Warning- the water may be boiling - show extra care.
5. Test that in every instance the electrical resistance does not exceed 1 ohm.
Earthing Continuity Verification
If required, an earth continuity test can be
performed by testing between the earth pin on
the products lead and a exposed piece of metal
on the case.
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