Page 24 of 36 802265US v1.27 06.21 BCS, BCS100-75 Install Instructions
Troubleshooting
System Fault
Message
Possible Cause Recommended Action
Power board fault Electrical disruption Check power supply and all fuses
Interface fault Internal fault Call Zip Service
Level board fault Internal fault Call Zip Service
Condenser screen blocked Blocked Air filter Remove blockage / Clean filter / check user guide
Water leak, Isolate mains Water leak Turn off mains water supply / Call for service
Compressor over-run Compressor too Hot Check ventilation
Water supply failed No water Check water supply is turned ON
Hot sensor Open Internal fault Call Zip Service
Hot sensor Closed Internal fault Call Zip Service
Cold sensor Open Internal fault Call Zip Service
Cold sensor Closed Internal fault Call Zip Service
Flood sensor Open Internal fault Call Zip Service
Condenser sensor Closed Internal fault Check ventilation / Call Zip Service
Condenser sensor Open Internal fault Check ventilation / Call Zip service
Heater fuse / driver fault Internal fault Call Zip Service
Heater driver fault No hot water Call Zip Service
Compressor driver fault No chilled water Call Zip Service
Hot sensor degraded Internal fault Call Zip Service
Condenser overtemp. Blocked air filter Remove blockage / Clean filter / check user guide
A DC Pump is faulty Internal fault Call Zip Service
Steam is too cool Internal fault Call Zip Service
Steam sensor Open Internal fault Call Zip Service
Steam sensor Closed Internal fault Call Zip Service
Over Steamed Internal fault Call Zip Service
Hot tank overfilled Internal fault Call Zip Service
Comp Fuse/Driver Fault Internal fault Call Zip Service
Hot tank under filled Low water pressure Check water supply
Boil dry protection Safety activated Turn OFF / On power to reset
Flash Mem corrupted Internal fault Call Zip Service
Flow Sensor Fault Internal fault Call Zip Service
Contact your local service provider or Zip’s US distributor Culligan International Company on US Toll Free
1-833-233-2358 for assistance, service, spare parts or enquiries.
In order to help preserve our environment we ask that you dispose of this product correctly. This product
should not be treated as domestic waste, but should be taken to a dedicated recycling center for electrical
and electronic equipment. Immediately prior to scrapping, cut off the power cable. Please contact your local
city council for collection center details.
End of Life Disposal
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