Page 12 of 16 Zip Hydro Tap Installation and Operating Instructions - 81759 - February 2013 v2.01
Symptom Possible Cause Solution
No LED display, no tap head
lights or, no water when tap
levers are operated.
No water flow.
Slow water recovery after
use.
Water not chilled.
Alternating display
messages:
No power.
Plug is not located in power
socket.
Tap loom is not connected to
HydroTap unit.
Possible internal fault.
Program in OFF cycle
Water supply isolated.
Water supply not connected.
Power supply not connected.
Tap loom is not connected to
HydroTap unit.
Possible internal fault.
Program in OFF cycle.
Filter may require replacement.
Unit has just come out of OFF
cycle.
Excessive use, unit refilling or
chilling down to temperature.
Possible internal fault.
More than one fault identified at
the same time
Check power supply.
Ensure power plug is correctly fitted and switch is
turned ON.
Check loom connection.
Contact local Zip Service Provider.
Check LCD for information.
Check water supply is on.
Check to ensure plumbing connection is made.
Check power plug is correctly fitted and switch is
turned on.
Check for loom connection
Contact local Zip Service Provider.
Check LCD for information.
Check filter usage on LCD screen, if “filter
change” is displayed follow instructions
on page 9.
Wait for Blue LED to stop flashing.
Wait for Blue LED to stop flashing.
Contact local Zip Service Provider.
Record the number and type of faults
Contact local Zip service Provider
Trouble Shooting
In order to help preserve our environment we ask that you dispose of this product correctly. Please contact your local
city council for collection centre details.
End of life disposal
Cleaning
Do not use strong, corrosive, spray or abrasive cleaners. Clean with a soft cloth or brush and mild soap and water.
Do not spray water over the tap as it may damage the low-voltage electronics.
Undersink units must never be located near or cleaned with water jets.
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