3) Upgrade your wireless router. Ugprading your router and internet could
prepare your home for future smart, connected products.
[Q] I am having trouble connecting my Pivot to the WiFi
[A] Please make sure that your devices meet the minimum requirements:
1) You have a strong WiFi signal at the location where you are installing
your Pivot.
2) Your router is broadcasting a 2.4GHz WPA/WPA2 password-protected
WiFi network. Note: If you have a dual-band router, make sure that the
2.4GHz signal is broadcasting with a different SSID than your 5GHz
signal. For example, you can set your 2.4GHz signal to be “Home WiFi”
and your 5GHz signal to be “Home WiFi_5GHz”.
3) You are using an iOS
®
(v.7.0 and up) or Android
TM
(v.4.0 and up)smart
mobile device for setup.
If you do meet the minimum requirements but you are still having issues with
connecting your device, please follow the steps below for setup:
1) Access your wireless router settings.
2) Find the tab or setting called Wireless or Wireless Settings.
3) Set the wireless network mode of your 2.4GHz wireless network to
802.11b only, 802.11g only, or 802.11b/g only.
4) Retry the SmartLink setup from your smartphone while connecting to
this network.
5) After SmartLink successfully connects your wireless device to the
WiFi network, you can change your settings back to their original
value. The wireless device will automatically connect to your network.
Using the Pivot
[Q] How can I view and control my Pivot?
[A] You can view and control your Pivot from the ‘Zmodo’ app on your iOS
®
or
Android
TM
mobile device, or you can access the Pivot from any web browser on
a computer by logging in to user.zmodo.com with your Zmodo user account.
[Q] Is there a way to view a larger image of the Pivot’s live feed?
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