Zodiac eXO iQ 10 - User Manual

Questions and Answers

L
Laura GrahamAug 12, 2025
What to do if Zodiac eXO iQ 10 Water Filtration Systems show 'NO FLOW CHECK PUMP'?
- C
  crawfordmichaelAug 13, 2025
  If your Zodiac Water Filtration System displays 'NO FLOW CHECK PUMP', it could be due to a few reasons. The filter pump may have failed, or the filter and/or skimmer(s) might be dirty, or the by-pass valve(s) are closed, or there is a disconnection or failure of the flow switch. Start by checking the pump, filter, skimmer(s), and by-pass valve(s), cleaning them if needed. Also, check the wire connections to the flow switch. If that doesn't resolve the issue, ensure the flow switch is working correctly and replace it if necessary.
E
Emily YoungAug 16, 2025
Why does my Zodiac eXO iQ 10 Water Filtration Systems show a 'CONDUCTIVITY' error?
- J
  jaimejimenezAug 16, 2025
  A 'CONDUCTIVITY' error on your Zodiac Water Filtration System can stem from several causes. For models equipped with a temperature sensor, low water conductivity (low salt levels) could be the culprit. If there's no temperature sensor, the error might indicate low water temperature or low salt. Additionally, the cell could be worn, scaled up, or broken. Start by checking the water temperature. Measure the salt concentration in the pool water using a salt tester or a test strip, then add salt to the pool to keep the level at 4 g/L or 2 g/L depending on the model. Check the condition of the cell plates.
W
wbentleyAug 20, 2025
What causes a 'PROD. ERROR' in Zodiac eXO iQ 10 Water Filtration Systems?
- M
  michelle30Aug 20, 2025
  A 'PROD. ERROR' on your Zodiac Water Filtration System can be caused by a poor connection of the power supply cord from the cell to the cell or inside the appliance, worn, scaled up, or broken cell plates, or an internal electronic problem in the control box following an external electric incident. First, switch off the appliance and the power supply to the control box, then check the connections for all cables (mains power supply, cell, etc.). If the problem persists, replace the cell. If the issue is still not resolved, check the power supply board by contacting your retailer.
P
palmertimothyAug 25, 2025
How to fix Zodiac Water Filtration Systems overheating?
- M
  mcphersonyolandaAug 25, 2025
  If your Zodiac Water Filtration System is overheating, it's likely because the temperature inside the control box is too high. Chlorination slows above 85°C and stops above 90°C to protect the electric circuits. If the box is installed outdoors, protect it from direct sunlight. Chlorination resumes automatically once the temperature has fallen back down. If the issue persists, it may indicate a problem with the appliance.
J
James CarterAug 28, 2025
What to do if Zodiac eXO iQ 10 displays 'pH LOW'?
- K
  Kenneth SmithAug 28, 2025
  If your Zodiac Water Filtration System displays 'pH LOW', it indicates that the pH is less than 5, or there is a faulty connection or calibration error, pH sensor failure or dirty, or low alkalinity, reduced pH. Check the pH sensor wiring on the control box and on the sensor holder. Check the operation of the sensor using a sensor tester (contact your retailer). Check and adjust the alkalinity.
D
Danielle GreenAug 31, 2025
Why does Zodiac eXO iQ 10 stop due to 'LOW WATER TEMP.'?
- R
  Roger SmithAug 31, 2025
  Your Zodiac Water Filtration System stops due to 'LOW WATER TEMP.' because the water temperature measured by the appliance's temperature sensor is less than or equal to 10°C; production stops in order to protect the cell. Chlorination will automatically resume at the Low mode chlorination rate between 10 and 15°C and at the normal chlorination rate when the temperature exceeds 15°C.
L
Laura StevensSep 4, 2025
Why is there no chlorine production visible on my Zodiac eXO iQ 10 Water Filtration Systems?
- M
  mmooreSep 4, 2025
  If you observe no visible chlorine production on the cell plates of your Zodiac Water Filtration System, it could be because chlorination is in the reversal period, or chlorination is set to less than 100% and is stopped. Wait and see. Chlorination should resume within the next 10 minutes.
J
johnsonbryanSep 8, 2025
What causes data loss in Zodiac eXO iQ 10?
- K
  Kevin MyersSep 8, 2025
  Data loss (time, etc.) in your Zodiac Water Filtration System can be attributed to a dead battery or a power cut. If it's due to a dead battery, contact your retailer to replace the 3V CR1220 battery. If due to a power cut, wait for the power to be restored. The appliance should automatically recover the information saved before the power cut.