15
❺ Troubleshoong
• Before you contact your reseller, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem connues contact your reseller.
5.1 I Device behaviour
The cleaner is
immobile or very
slow.
• Close the main drain line.
• Clean and empty the skimmer and ltraon pump baskets.
• Inspect the motor area and remove any visible debris. (see “4.3 I Removing debris from the
motor”)
• Remove the sucon adaptor under the cleaner (see “3.5 I Choice of sucon mode: small or
large debris (according to model)”).
• Check the ow (see “3.4 I Adjusng the water ow”).
• Turn on the ltraon pump to verify there is no air in the system. If the ltraon pump basket
is lled with air bubbles and, or the water level is low this indicates there is air present in the
circulaon system. If air is in the system it will be seen as water ows out the pool return
lines. Air can be drawn into the circulaon system through components on the sucon side
of the ltraon pump. This includes holes or cracks in the cleaners hose secons.
• Verify the pool surface is not covered with algae as this slippery surface will not allow the
cleaner to gain tracon and climb. If it is, carry out shock chlorinaon and slightly reduce
the pH.
The cleaner does
not cover the enre
pool.
• Check the ow (see “3.4 I Adjusng the water ow”).
• Aim the return line ngs in the pool downward if adjustable.
• Check the hose secons for coils. If a memory has formed turn o the cleaner and remove
the aected hose secons. Lie the pipe secons having formed loops at in the sun unl
these secons recover their normal shape. Re-install the hose secons on the cleaner.
• Check the hose assembly is long enough (see “2.2 I Hose secon assembly”). If it is not, add
hose secons.
• Check the posion of the hose oat on the leader hose secon (see “2.2 I Hose secon
assembly”).
• Monitor the cleaner for more than ve minutes and check that each track changes direcon
regularly.
The cleaner is
stopped on the
steps.
• Check the top cover swivel turns freely.
• Test the ow by checking the wheel rotaon speed (see “3.4.1 Checking the wheel rotaon
speed”).
• Check that the pipe is not too long (see “2.2 I Hose secon assembly”). If it is, shorten the
hose length by removing secons.
The cleaner does
not climb the pool
walls.
• Check the ow (see “3.4.1 Checking the wheel rotaon speed”) and increase it if necessary
(see “3.4.2 Adjusng the water ow”).
• Check that the hose oat is posioned correctly on the leader hose (see “2.2 I Hose secon
assembly”).
• Check that the pool walls are free of algae and not slippery.
The cleaner climbs
above the water
line.
• Reduce the ow (see “3.4.2 Adjusng the water ow”).
• Check that the hose oat is posioned correctly on the leader hose (see “2.2 I Hose secon
assembly”).
The cleaner lays on
its side.
• Check that the hose oat is posioned correctly on the leader hose (see “2.2 I Hose secon
assembly”).
EN