Zojirushi Neuro Fuzzy NS-ZCC10 User Manual

TROUBLE SHOOTING GUIDE
If the results of cooking are not satisfactory, please check the following points before calling for service.
Cause
(Points to check)
Problems
Rice and
water
were not
measured
correctly.
Cooked
rice was
not stirred
and
loosened.
Any
objects
are on the
heating
plate,
center
sensor or
outside of
the Inner
Pan.
The Inner
Pan or
Inner Lid
are
deformed.
Rice was
not
washed
thoroughly
before
cooking.
(except
Pre-
Washed
rice.)
Any
objects
are on the
fringe of
the Inner
Pan or the
Inner Lid.
The Outer
Lid was
not closed
firmly
during
cooking.
The Inner
Lid is not
attached
properly.
Rice was
kept warm
for more
than 12
hours
(under the
Regular
Keep Warm
process) or
a small
amount of
rice was
kept warm.
Cold rice
was
reheated
ora
spatula
left in the
Inner Pan
during
keep
warm.
The unit
was
unplugged
during
cooking or
the Reset
Key was
pressed.
Was the
Inner Pan,
Inner Lid or
Outer Lid
cleaned
thoroughly?
The
correct
menu was
not
selected.
Rice is too - hard.
• • • • • • • • •
Rice is half - cooked (remaining hard).
• • • • • • • • •
Rice is too soft.
• • • • • •
Rice is scorched too much.
• • • • • •
Boiling over while cooking.
• • • • • • • • •
During Keep Warm, rice has an unusual
odor, rice is discoloring, Rice is too dry
or much dew on rice.
>
The unit does not work.
(The keys will not
work.)
-y
There was a power
failure.
v_y
►
►
•Was the Inner Pan correctly placed? ■ Place the Inner Pan correctly.
•Is the plug inserted properly?
•is the Keep Warm Lamp on? - Press the Reset Key, and press Cooking / Reheat Key
^ again. _ y
•If a power failure occurs for less than 10 minutes during cooking, the unit retains in
memory its state before the power failure because of the lithium battery. As soon as power
is restored to normal, the unit will continue cooking. (If the power failure has been for more
than 10 minutes during cooking, the unit will go back to Reset Mode.)
V_y
The indications of the
display appear
incorrectly or the keys
do not work.
—
►
( -\
•Unplug the unit from the outlet and insert it again. 7:00 starts blinking on the display.
Reset the timer as well as the current time.
—
The Reheat function
does not work.
v_y
►
c -\
•Was the Keep Warm Mode cancelled?
\_y
The unit makes
cluttering noises during
cooking.
v_y
''The steam is leaking N
from the gap between
the Outer Lid and the
^Main Body. _^
►
►
( -\
•Heat adjustment by micro computer will cause this sound.
It does not mean a malfunction.
V_
r~ ; \
•Is the Inner Lid deformed, or is the Inner Lid gasket cut?
Replace the Inner Lid or Inner Lid gasket.
(Inquire at ZOJIRUSHI’s customer service.)
v___y
•If the above-mentioned symptoms and solutions do not apply, please contact our authorized service center or
ZOJIRUSHI customer service.
20

Zojirushi Neuro Fuzzy NS-ZCC10 Specifications

General

Power Supply	120 volts / 680 watts
Menu Settings	White/Mixed, Sushi, Porridge, Sweet, Brown, Quick Cooking
Keep Warm Function	Yes
LCD Display	Yes
Detachable Inner Lid	Yes
Capacity	5.5 cups / 1.0 liter
Inner Cooking Pan	Spherical nonstick
Control Type	Microcomputerized
Timer	Yes