ZOLL Aed Plus - Troubleshooting the AED Plus Unit

CHAPTER 2TROUBLESHOOTING
2–2 www.zoll.com 9650-0308-01 Rev. A
Troubleshooting the AED Plus Unit
The following tables include common issues and their solutions. First, try the recommendations
given under “Operator Action.” If these steps do not remedy the problem, follow the
suggestions under “Technical Action.”
For information on contacting ZOLL Technical Service, refer to page vii.
Table 2-1. AED Plus Troubleshooting
Problem Operator Action Technical Action
Status indicator shows a
red “X”.
— Press and hold the ON/OFF
button for at least 5 seconds to
perform a self-test.
— Verify that the electrode cable is
properly plugged into the patient
cable connector.
— Replace the electrodes.
If the unit continues to fail,
remove it from service and
contact Technical Service.
! UNIT FAILED
—Turn the unit off and then press
and hold the ON/OFF button for at
least 5 seconds to perform a
self-test.
— Verify that the electrode cable is
properly plugged into the patient
cable connector.
— Replace the electrodes.
If the unit continues to fail,
remove it from service and
contact Technical Service.
Unit beeps while turned
off.
— Verify that the electrode cable is
properly plugged into the patient
cable connector.
—Turn the unit off and then press
and hold the ON/OFF button for at
least 5 seconds to perform a
self-test. Verify that a green check
appears in the Status indicator.
If the unit continues to beep,
remove it from service and
contact Technical Service.
! CHANGE BATTERIES
— Replace all batteries with new
ones. When prompted, press the
battery reset button.
If the message persists,
remove the unit from service
and contact Technical
Service.
! PLUG IN CABLE
— Ensure that the electrode cable is
properly plugged into the patient
cable connector.
If the message persists,
remove the unit from service
and contact Technical
Service.
! ANALYSIS HALTED
KEEP PATIENT STILL
— Keep the patient still during ECG
analysis. If transporting the patient
by stretcher or vehicle, stop all
patient movement during analysis.
If the message persists,
remove the from service and
contact Technical Service.
! NO SHOCK DELIVERED
(or NO TREATMENT
DELIVERED)
The Treatment button was not
pressed or an internal error
occurred.
— When prompted to press the
button, do so within 30 seconds.
If an internal error occurred
(no shock was delivered
when theTreatment button
was pressed properly),
remove the unit from service
and contact Technical
Service.