22 Quick Start and Reference Guide
second, type +++, and wait another second or
more.)
If you typed a command but did not receive an
OK response from your modem: The E0 and Q1
commands may be in effect, disabling echo and
responses. Verify this with the &V command.
To enable echo and responses type AT E1 Q0
and press Enter.
Problem: You encounter other communication prob-
lems with your modem.
Solution: Check that your communications software has
been set up properly. Recheck the initialization
string and dial string specified in your software
manual. Remember that commands in the ini-
tialization string are sent to the modem each
time you start your software and override the
settings stored in the modem’s non-volatile
memory.
Memory-resident (Terminate-and-Stay-
Resident, or TSR) programs can cause a variety
of problems for some programs. Try starting up
your computer without them. You may find
TSRs in your AUTOEXEC.BAT file or in
WIN.INI. In AUTOEXEC.BAT, put rem
(“remark”) at the beginning of any line you
want to keep from loading. In WIN.INI, put a
semicolon (;) at the beginning of any line you
want to keep from loading. Examples of TSRs
include antivirus programs and screen savers.
If you are using Dial-Up Networking for Win-
dows 95 or 98, you may want to download and
install the latest version. At the time this man-
ual was printed, the latest version was avail-
able from Microsoft at
www.microsoft.com/Windows95/info/
dialup.htm.
Problem: The modem speaker volume is too low or too
high.
Solution: If the software allows you to control the vol-
ume, make sure the speaker is enabled and set
to a comfortable volume.
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