45SETTINGS
Note: If you change the PIN code, please remember the new number. If you 
enter the wrong PIN code 10 times in a row, the phone will lock the SIM card 
and prompt you to enter a PUK code to unlock it.
PIN2 and PUK codes
PIN2 codes are used for some settings. To change the PIN2 code, use the 
same procedure as outlined above for the PIN code.
A PUK code is the unlock code for the SIM card. This code can be used to 
unlock a SIM card when you have entered the wrong PIN code 10 times. 
When you enter the correct PUK code, you will be able to re-assign a new PIN 
code, after which the SIM card can be used normally. Contact your service 
provider for more information.
A PUK code can only be entered 10 times in a row. If you enter the wrong PUK 
code more than 10 times, the SIM card will be locked indenitely. Contact 
Customer Care at 1-855-246-2461 for more information.
Note: If a PUK code is supplied with your SIM card, store it securely.
Fixed dialing
If you set Fixed Dialing Status to On, you can only dial numbers on the Fixed 
Dialing Numbers list. You will need to enter your PIN2 code to use this feature. 
Master clear/reset
The Master Clear function will clear all user data and reset the phone to 
factory default settings. The Master Reset function will only reset the phone to 
factory default settings.
44 SETTINGS
Security settings
Phone password
A password can protect your phone and help prevent unauthorized use. 
When the phone is password protected, it will ask for the password every time 
the phone is turned on. Password protection is disabled by default, and the 
default password is 0000.
From the home screen, go to the Main menu > Settings > Security Settings >  
Lock Settings > Phone Password to toggle password protection on and off.
From the home screen, go to the Main menu > Settings > Security Settings >  
Change Codes > Phone Password to change the phone’s password. It  
is recommended that you change the password to something you will  
easily remember.
Note: Take care to remember your password. If you forget it, you will not be 
able to use your phone. You will have to contact your service provider to 
unlock it.
PIN code
A PIN is attached to a SIM card. If the SIM card is moved to another phone, 
the same PIN will still be required in order to make calls. When you assign a 
PIN to your SIM card, you will need to enter the PIN code when the phone 
is powered on. Without the PIN code, the phone will only be able to make 
emergency calls. The default PIN is assigned by the service provider.
From the home screen, go to the Main menu > Settings > Security Settings >  
Lock Settings > PIN Lock to enable or disable the PIN code.
From the home screen, go to the Main menu > Settings > Security Settings >  
Change Codes > PIN code to change the PIN code.