For Assistance 239
From home, tap Apps > Settings > Mobile networks > Access Point Names >
Menu > Reset to default.
Problem: Battery level goes down quickly.
Solution: Are you where signal is weak or have been out of service area for a long period? Calling
where signal is weak or being out of service area uses a lot of Battery.
Problem: Cannot install applications.
Solution: Applications cannot be installed with only a little free space on the phone or SD card. To
check free space, see Storage Settings. Applications not supported by your phone cannot be installed.
Problem: Cannot unlock screen.
Solution: Power the phone on again. If you are unable to turn the phone off, press and hold the
Power/Lock key for about 10 seconds to restart the phone. Data that was being edited is erased
after the phone is powered on again.
Specifications
The following tables list your phone’s and battery’s specifications.
Phone Specifications
Approx. 165.33 x 84.81 x 11.1 mm
Up to 300 Mbps downlink/up to 100 Mbps uplink
(theoretical speeds, actual speeds dependent on the network)
Battery Specifications