For Assistance  240 
 
Virgin Mobile Account Information and Help 
Find out about managing your account online and on your phone, buying additional minutes for your plan, 
and getting help. 
For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at: 
virginmobileusa.com. 
Manage Your Account 
Access information about your account. You can: 
●  Check your minutes. 
●  Add money (Top-Up). 
●  Change plans. 
●  And more! 
From Your Phone 
Access your account from the special My Account app. 
■  From home, tap Apps   > My Account  . 
From Your Computer 
■  Log in with your phone number and account PIN at virginmobileusa.com. 
Top-Up Your Account  
Sign up for Auto Pay to keep your service working month after month. Or, you can buy Top-Up cards at 
thousands of retailers and add money to your account from your phone or by logging in at 
virginmobileusa.com. 
Auto Pay 
Auto Pay is the easiest way to keep your service working. Once you register your credit card, debit card 
or PayPal account, you can set it to automatically pay your monthly plan. Then you can keep emailing, 
IMing, Tweeting with Twitter, surfing, and talking with no interruptions. Set up Auto Pay anytime by 
logging into My Account at virginmobileusa.com, and adjusting your payment settings.