16
Others
Symptoms Possible Problems / Solutions
Thesignalindicator
doesnotlight.
Thisindicatespoorreception.Trymovingthedeviceto
anotherlocationnearthewindow.
Problemswiththe
passwords.
• ForthedefaultWi-Ficonnectionpasswordandthe
defaultpasswordofthe5GCPEcongurationweb
page,pleasecheckthelabelonthedevice.
• Ifyouhavechangedthepasswordsandforgotten
them,youneedtorestorethedevicetothefactory
defaultsettings.
Getting More Help
Youcangethelpby:
• Sendinganemailto
mobile@zte.com.cn
• Visiting
https://www.ztedevices.com