20
I hear a rapid
engaged tone
as soon as I lift
the phone off the
hook.
Put the phone on the hook and try
again. If you are connected to the
internet using the 2G (GSM) network,
please disconnect this rst.
After dialing the
last digit I hear
nothing /silence.
When you have nished dialing you
can press the # key or wait 4-8 sec-
onds to connect the call.
Internet Related Problems
Symptoms Possible Problems/ Solutions
I cannot access
the Internet at all.
• Please check your conguration
settings.
• Please wait 1~ 2 minutes for the
router to initialize.
• Check your service indicators.
The download or
upload speed is
very slow.
The speed is dependent on signal
strength. Check your signal strength
and network type.