18
Troubleshooting
Problem Recommended Action
The connection
between your
device and a
PC through
a USB cable
cannot be
established.
• Install the software. Please run the
installation program in the path of
My Computer > ZTEMODEM
.
• If the driver of your device is
abnormal, reinstall the software.
You need to uninstall the software
rst.
The connection
between your
device and a
client through
Wi-Fi cannot
be established.
• Ensure that the Wi-Fi function is
enabled.
• Refresh the network list and select
the correct SSID.
• Check the IP address, and ensure
that your client can automatically
obtain an IP address.
• Enter the correct network key (Wi-Fi
password) when you connect the
client to your device.