19
Troubleshooting
Problem Recommended Action
The client
connected
to the device
cannot access
the Internet.
• Ensure that your micro-SIM card is
available.
• Change the location and nd a
place with good signal.
• Check the settings of the WAN
connection mode.
• Contact your service provider and
conrm your APN settings.
The 4G Mobile
Hotspot
conguration
page cannot be
visited.
• Enter the correct address.
The default address is
http://192.168.0.1 or http://u.
ztedevice.com.
• Use only one network adapter in
your PC.
• Do not use any proxy server.
Getting More Help
You can get help by:
• Sending an email to
mobile@zte.com.cn
• Visiting
www.ztedevices.com
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