49
Troubleshooting
Problem Recommended Action
The connection between your
device and a PC via a USB
cable cannot be established.
• Install the software. Please run the installation
program in the path of
My Computer >
ZTEMODEM.
• If the driver of your device is abnormal,
reinstall the software. You need to uninstall
the ZTEMODEM software rst.
The connection between your
device and a client via Wi-Fi
cannot be established.
• Ensure that the client (phone, tablet or
computer) have activated the WiFi function.
• Refresh the network list and select the correct
SSID.
• Enter the correct WiFi key when you connect
the client to your device.
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