P-320W User’s Guide
Chapter 16 Troubleshooting 161
16.6.2 ActiveX Controls in Internet Explorer
If ActiveX is disabled, you will not be able to download ActiveX controls or to use Trend
Micro Security Serivces. Make sure that ActiveX controls are allowed in Internet Explorer.
Screen shots for Internet Explorer 6 are shown. Steps may vary depending on your version of
Internet Explorer.
1 In Internet Explorer, click Tools, Internet Options and then the Security tab.
2 In the Internet Options window, click Custom Level.
Figure 108 Internet Options Security
3 Scroll down to ActiveX controls and plug-ins.
4 Under Download signed ActiveX controls select the Prompt radio button.
5 Under Run ActiveX controls and plug-ins make sure the Enable radio button is
selected.
6 Then click the OK button.
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